Erica Shelton Email & Phone Number

Seattle, Washington, Us

Milwaukee, Wi, Us

Manages 10-15 active cases at a time with settlements ranging from 9 million to 300 million; developing project plans around deadlines, scope, and budgets; delegating tasks related to project plans; prioritizing tasks; and monitoring progress to meet Court established deadlines and deliverables for notice and settlement administration● Cultivates relationships with clients and stakeholders by regularly reporting case progress, completion of milestones, and escalating potential issues as needed with possible solutions● Trains members of the project team on processes and mentors them by providing feedback, coaching, encouragement, and recognition to empower and strengthen them● Oversees all notice campaign efforts including publications, press releases, targeted digital ads, website and IVR phone setup, and mass mailing and emailing of the notice● Leads external data intake process to ensure data is loaded appropriately into database, ensuring 300+ million lines are loaded accurately and timely● Drafts formal reports detailing steps taken in completion of deliverables in notice and settlement administration that are filed with the Court● Coordinates the distribution of funds en masse via check, wire, and digital payments● Monitors budget of cases, ensuring work is completed within budget and billed accurately

● Conducted negotiations to secure key providers needed for network adequacy● Drafted and presented reports to clients outlining recruitment strategies for network deficiencies● Generated Geo Access reports to measure the access to care the network provides and strategize improvements● Wrote training materials and trained 20+ new hires in the department● Implemented processes and created workflows for contract processing● Managed the processing of contracts to ensure that processing was completed timely● Coordinated contracts for countersigning with clients, ensuring a complete executed contract for each provider in the client’s network ● Compiled and circulated contract processing reports to management● Collaborated with internal departments to improve processes for contracting and provider data integrity● Planned and oversaw the user acceptance testing for the network development department ● Led efforts for audits of network’s provider contracts● Presented key functions and processes to other departments and key personnel● Learned terminology of dental industry and gained understanding of the dental and healthcare industry