Erica Siler Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

-Engineer efficient loan origination processes, collaborating with Business Development Officers to drive success.-Elevate customer satisfaction by providing personalized financial guidance, fostering rapport, and maintaining a poised and professional demeanor.-Strategically harness Salesforce platform to capture, analyze, and act on intricate customer data points, fostering precise relationship management and task delegation.-Demonstrate expertise in small business administration loan products, meticulous guidelines, and documentation, ensuring compliance with industry standards.

Los Angeles, California, United States

-Surpassed sales targets consistently, employing consultative methodologies to match clients with optimal mortgage propositions. -Nurtured leads into loyal, long-term relationships through personalized attention.-Successfully closed 128 mortgage loans totaling over $48 million in value during tenure.-Conducted scrupulous review of loan applications, credit portfolios, and property appraisals, strategically aligning eligibility and risk assessment.-Ensured unwavering compliance with evolving federal and state lending mandates, expertly guiding clients through transparent processes.-Collaborated seamlessly with underwriters and real estate professionals, ensuring smooth loan processing and timely closures.

Greater Atlanta Area

-Actively invested in properties needing renovations in growing or well-developed areas.-Searched the database for real estate and viewed potential homes on a daily basis.-Compared the cost of potential rehabilitated home versus the actual retail value of the homes in that area.-Evaluated and calculated the possible return on investment.-Managed and coordinated construction work teams for the completion of renovation project.

-Repeatedly met and surpassed sales goals by efficiently establishing professional relationships with medium to high net-worth clients. -Effectively built and maintained over 1.5M client book by end of 2015.-Organized client history & spending patterns to encourage and produce continued sales. -Utilized company tools and resources to generate, develop and manage clients. -Maintained visual presence to reflect company standards and quality of product. -Increased sales revenue by 75% from 2012 to 2015.-Motivated fellow colleagues to achieve sales goals and deliver exceptional customer service.

San Francisco, California

-Achieved and exceeded sales goals proactively with minimal supervision.-Retained crucial product knowledge and promoted hundreds of products to better serve my clients and attain sales goals.-Gracefully engaged and connected with customers while delivering outstanding customer service which resulted in loyal clientele.-Researched, compiled and delivered sales proposals for both small and large clients.-Operated point of sale terminals and handled large amounts of money with efficiency and accuracy.

San Francisco, California

-Enrolled more than 20 students generating $700,000 gross profit within the first quarter.-Continued meeting & exceeding sales quotas by more than 120% each term.-Contacted cold & hot leads through phone, email and letter; accountable for 80 to 120 calls to leads daily.-Recruited new students with creativity and persistence to achieve enrollment goals for each term.-Conducted extensive interviews and campus tours with prospective students to encourage the belief of bringing their dream to reality.

Santa Ana, California, United States

-Efficiently resolved customer issues using analytical and problem solving skills.-Processed credit applications and reviewed customer's credit qualifications.-Provided exceptional customer service through strong listening skills.