Erica Smith, Cda, Rdh Email & Phone Number

Alexandria, Va, Us

•Clinical provider of comprehensive hygiene services•Hygiene department analysis, collaboration with practice doctor/hygiene leaders & delivery of team specific training & education for establishment of team harmony, optimal and consistent patient care and overall practice success

Virginia, United States

•Support and development of clinical hygiene teams across VA, MD and DC regions with an emphasis on recruitment and retention•Provided mentorship through region wide department meetings, study clubs and location specific trainings and team calibrations•Responsible for KPI tracking, revenue growth, and implementation of new programs/protocols to elevate hygienists and the care being provided to patients • Co-Developed and implemented a soft-tissue perio laser therapy program which exceeded expectations with its addition of fee for service revenue

Virginia, United States

• Clinical provider of preventative, maintenance and non-surgical periodontal therapies.• Responsible for hygiene recare system, inter-office communication, participation in regional hygiene meetings, execution and implementation of protocols, growth of perio program and monitoring of hygiene department benchmarks/KPIs.

Alexandria, Virginia, United States

Arlington, Virginia, United States

Alton, New Hampshire, United States

• Clinical dental assistant for prosthodontic and pediatric specialty practice with operating room, implant surgery, and full mouth rehabilitation experience• Administration of practice operations and all aspects of team member success from hiring process through training and yearly benefit review• Oversight of dental assisting, front office team and hygiene department• Implementation of intern program including all oversight and clinical training• Management of office infection control practice protocols, supply ordering and inventory, and responsible for accounts receivable/payable, insurance claims processing and all patient communications• Co-developer in company website and in charge of social media presence• Treatment plan coordination, prosthetic case management and lab case tracking• Implementation of work flows utilizing dental software, digital photography, CEREC Omnicam, and Invisalign technology.• Transitioned practice through sale and acquisition process to new owner

Associate Of Science - As, Dental Hygiene/Hygienist

Associate Of Science - As, Health Services/Allied Health/Health Sciences, General

Associate Of Science - As, Multi/Interdisciplinary Studies