Erica Spencer Email and Phone Number

•Lead the recruitment process for various corporate workgroups including, but not limited to, People, Corporate Affairs, and Communications•Partner with hiring manager for identified businesses/functions to understand and prioritize job opening requirements, and influences staffing decisions according to business needs•Acts as a resource to hiring managers on conducting behavioral interviewing, and facilitates selection process and discussion, in order to ensure effective, legal interviewing practices•Manages positive internal and external applicant experience throughout the recruitment process•Influences overall hiring process to achieve timeliness and agreements.•Maintain strong cross functional partnerships with business, hiring managers and other talent acquisition functions•Manage specialty Talent Acquisition projects relative to the supported businesses•Support many different groups and teams within the Talent division•Assist with recruitment hiring events for American Airlines Maintenance Tech Ops Organization •Member of the Pride, Living Green and Professional Women in Aviation Employee Business Resource Groups (EBRGs).

•Full cycle organizational recruitment process, including candidate sourcing, recruiting, interviewing and negotiating for entry level through Executive level Positions•Interview and screen multiple candidates while handling a high-volume requisition load•Develop strong relationships with HR Business Partners and hiring managers to develop and implement strategic recruitment strategies to ensure recruiting objectives are achieved•Manage preparation of weekly and monthly recruiting reports•Contribute toward our talent management processes, salary and incentive planning programs, workforce reporting, training & development and special projects.•Work with HR team members to coordinate pre-employment background checks, testing requirements, travel, relocation, reporting, and employment processing, including Visas•Manage applicant experience throughout the recruitment process•Assist with recruiting, sourcing and selection of interns for Summer 2017 and Summer 2018 internship program•Responsible for Sabre’s social media accounts to engage external audiences•Sourced candidates through LinkedIn, Indeed, Twitter and other social media outlets•Create clear, concise and timely communications that convey key messages tied to business/company goals and foster employee understanding and commitment•Member of special projects team for the 2016-2017 implementation SAP SuccessFactors•Trained hiring managers and staff to utilize various components of SuccessFactors, which included creating positions, requisitions and routing them to the approval path, editing job descriptions and creating offer letters.

•Responsible for providing and ensuring the highest level of support for the Healthcare vertical•Conducted projects that required a high degree of confidentiality and expert knowledge of multiple departments within the vertical•Developed ad-hoc reports to conduct data analysis and validation•Researched methodologies and conducted advanced metric reporting•Analyzed trends to recommend process and operational improvements•Prepared detail and summary level reports including writing interpretation of analytic results•Single point of contact for all account additions along with the alignment and data for all Account Managers within the Healthcare vertical•Managed, on boarded and trained the new Admin’s within the Healthcare vertical•Achieved excellence in operations through auditing the collection of business critical and data integrity•Introduced new compliance changes within the Healthcare vertical •Maintained and updated the SharePoint sites for the Healthcare Vertical •Scheduled events for the Executive director and his Account Managers

•Ensured internal and external customers and employees receive superior human resource•Established and maintained effective relationship with internal and external customers•Collected timecards and processed payroll by established deadlines •Knowledge in Human resources and employment practices for the company•Process general knowledge of payroll and benefits; including employment agreements, compliance, health insurance and 401K•Administering contractor on boarding and off boarding process; including new hire and rehire paperwork•Collected, audited and tracked contractor expenses •Primary liaison with the corporate office regarding all accounting-related issues•Responsible for integrity and accuracy of data entry at branch level•Management of background check and drug screening test

•Assisted the Director of Business Operations, Account Managers and Recruiters in day to day activities including the coordination and management of meetings and schedules•Responded to general inquiries and forwarding inquires to various individuals•Managed and oversee all daily office operations•Ensured the optimum comfort of all guests in the reception area•Maintained information files and processed paperwork •Filed and retrieved confidential corporate documents, records and reports•Helped the Customer Support Associate’s with payroll