Instructional Designer | Courseware Developer
Current• Design and develop dynamic, interactive learning experiences for global audiences. • Drive projects from analysis through to implementation, collaborating with SMEs and stakeholders to define objectives, develop content, and integrate hands-on lab exercises.• Enhance learner engagement and knowledge retention through innovative instructional strategies, integrating multimedia elements, and creating visually compelling training materials.• Develop comprehensive instructor guides, learner resources, and assessments for blended and online training formats, ensuring consistency and scalability across diverse learner groups.• Collaborate with cross-functional teams to align training content with organizational goals, utilizing stakeholder feedback to continually refine materials and improve learner outcomes.• Build and manage in-app guides for SaaS platform, improving user onboarding and adoption for over 3,000 global client organizations by enhancing product usability and supporting ongoing learning.• Monitor and analyze training effectiveness using course analytics, implementing data-driven improvements based on actionable insights from learner feedback and performance metrics.