Erica Thursby Email & Phone Number

• Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Developed detailed work plans, schedules, project estimates, resource plans, status reports and manage budgets
• Managed the integration of foreign consultants & legal tasks as part of Treasury Management global expansion initiatives
• Facilitate global product initiatives w/product, marketing, enterprise risk, compliance and operational teams.

Apply in-depth knowledge of practices and information of the business units to formulate procedures and define procedural improvements. Develop solutions to business problems and define reporting requirements focused on quality metrics, phase metrics, trending analytics and forecasting enhancements within the Human Resource department.

Created and executed project work plans and revised as appropriate to meet changing needs and requirements. Identified resources needed and assigned individual responsibilities. Managed day-to-day operational aspects of a project and scope. Reviewed deliverables prepared by team before passing to client. Minimized the team's exposure and risk on a project..

Perform research to report on Global Treasury Management performance, penetration, profitability, and usage trends. Contribute to market strategies with the goal to grow revenue, facilitate product strategies and improve client loyalty for GTM target markets. Provide proactive sales support to the sales teams. Interface with Product Management and Sales to.

Developed and documented systems process flow and reporting procedures. Responsisble for daily analysis, research and vital resolutions of data reported across all financial systems. Supported monthly management reporting close activities ensuring data integrity and reasonableness. Performed daily/monthly system and data validations to ensure the integrity.

Effectively worked as liaison between sales and application developers to enhance user needs, system capabilities and upgrades. Develop and document systems process flow and database procedures. Complete weekly and monthly data updates for Oracle Sales Analyzer. Responsible for database modifications dealing with user and system maintenance. Perform needs.

Orrville, Ohio

Provided multiple levels of computer related technical support via the company wide support team.Installed, supported, and built: desktop PC’s, laptop computers, network and local printers, scanners and various other media technologies.Broad array of hardware and software implementations including: installation, updating, testing and.