Erica Vandervort, Mha Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

• Manage and implement complex, system-wide projects as part of a 2.5 year Agile/Lean Epic Optimization program within the Providence Clinical Network Operations team.
• Design and manage an iterative approach to adoption and engagement of new tools and workflows deployed across the system.
• Maintain quarterly provider advisory group meetings to review, submit, and track new optimization requests.
• Manage an Epic-OnBase Interface project to introduce order-level scanning and indexing of external medical records for easier retrieval and viewing in the patient chart.
• Strategize a system-wide approach to ambulatory Health Information Management and governance.
• Work closely with data analytics teams to sustain a data-driven culture and strategize new ways to visualize data around program KPIs, MyChart Message Reporting, Epic Signal Metrics, and provider survey data.

Portland, Oregon Area

• Compile metrics and data for leadership, perform business critical analysis to assist with overall project and program administration.
• Current state and gap analyses for optimization of future workflows; Epic build and workflow consultation with regional quality partners.
• Collaboration with regional medical groups and system clinical governance to create and assess new EHR/technology solutions.
• Work to align metric specifications across regulatory, value-based care, regional, and internal system quality programs.
• Pediatric Ambulatory Quality Subcommittee, Metric Development Subcommittee, and Value-Based Care Contract Review Committee facilitation and project management.
• Annual data validation, chart abstraction, audits, and attestation for Merit-based Incentive Payment System and Medicare Shared Savings Program quality metrics. Project Management and annual submission of MIPS.

Portland, Oregon Area

• Complete insurance verification and authorization requirements. Frequent communication with provider offices and payers to ensure accuracy in authorizations.
• Coach, train, and develop Washington Verification team members.
• Experience with MMIS, OneHealthPort, Optum, and other online payer tools. Thorough knowledge of ICD-10 and CPT coding.
• Operate under daily reporting deadlines; creation of next day surgery authorization reports sent to hospital administration at 8 facilities in Washington.
• Track and report work-queue volume, staffing, and completion of time sensitive work; perform established quarterly quality auditing as well as create new auditing processes for monitoring adherence to new policies.
• Ad hoc process optimization and change management projects to increase productivity and efficiency.

Contacting patients ahead of surgical and diagnostic imaging encounters to update demographic and insurance information.Collaboration with on-site staff and medical providers to ensure accurate and timely registration to ease the way of the patient.

Master Of Healthcare Administration, Health/Health Care Administration/Management

Bachelor Of Science (Bs), Psychology

Activities and Societies: Resident Assistant, Admissions volunteer.