Erica Cristina Guerreiro Vilas Boas Casares Email & Phone Number

Campinas, Sp, Br

Campinas Area, Brazil

Jan/2024 - at moment- Managing Education projects at Apple Academy / TIC em trilhas.May/2022 - Dec/2023- R&D Product Owner and Quality Management for WEG (EV Charging Station project).Nov/2015 - May/2022- Motorola Global Product Delivery Management.- Motorola HW/SW Certification Management.- Motorola MME/Multimedia/Camera - Quality Assessment.- Other projects: - Eldorado IP ambassador (from 2023 - at moment) - Eldorado Open Innovation and IP Management (2019/2020). - Healthy project - Business and QA mentoring (2018).

São Paulo Area, Brazil

Project : BSS (Upgrade of Billing/Financial and Sales/Customer Service Portal)Activities:- Architecture of business documents, functional specification and test suite.- Analysis of market/business Change Requests (SAC Law, Extranet partners, Artesp changes, Abastece/Shell) to be covered in.- Validation of Use Cases, technical specification, and test cases to assure quality of software development and testing.- Test coverage and execution evaluation. Tools : TestLink and Mantis.Project Team: Verotthi, Bull/Atos and CPqD.

Barueri

Contractor: YamanResponsabilities: Direct contact with the company´s owners, acting in software testing project management along Redecard/Rede (Itaú Bank group). Test team management. Interface with Redecard/Rede Testing Specialist (customer). Functional, acceptance, usability and performance tests. Interface with business area for scope definition, matrix of requirements tracking elaboration. Actuation in PMO/Office projects. Analysis of the effort valuation assessment and costs, schedule elaboration, resources allocation and project follow-ups through managerial reports and performance indicators.Main Results: Software Testing Factory start up, team hiring, formation and training. Process of Testing adjustment for E-Commerce/Datacash, POS/PDV (ISO 8583) and Customer Service Portal (Web) projects. Automatized testing.

Brasil

Responsibilities: Direct contact with the company’s owner, acting in project management and technical proposal work-up along with Verotthi customers, amongst CCR Group, Natura and UOL. Utilization SalesForce.com CRM tool. Management and building of test and quality teams. Interface with customer business analysts. Assessment of effort valuation, schedule definition and elaboration, status meeting with project team and board of directors, UML Use Case diagram validations, homologation environment, opening and tracking of non-conform and defects, quality assurance of the software delivered by the development team and performance report presentations through management indicators.Main Results: Implementation of Software Testing Projects for the Toll Collecting System of CCR Group (Integrated System with STPS (Sem Parar)), SAP (Finance, Payment methods and others).

Responsibilities: Report to the global director of Applications/IT (Atlanta/USA), acting with quality assurance of IT Projects. Test and Quality team management with direct employees and third parts. Global customers interface (UAT and CAT). Functional, system, integration, usability, automatized, stress and performance tests. Interface with global business area for scope definition, quality certification in business and technical requirements and matrix of requirements tracking elaboration. Suppliers contracts of testing management (Brazil, India, USA), body shop resources and offshore projects. Actuation in PMO/Office projects. Analysis of the effort valuation assessment and costs, schedule elaboration, resources allocation and project follow-ups through managerial reports and performance indicators.Main Results: Structuring of QA&QC area, team hiring and formation, and process of testing adjustment and quality assurance for global development of software (Web and web services, Net/C#, Bl, Reports) attending golden clients expectations, such as: Bank of America, ANZ Bank, Santander, Amtrak and La Caxa. Agile/SCRUM methodology implementation and Kanban for the software testing and development teams. Elaboration of business and technical services processes based on ITIL methodology.

Responsibilities: Report to the global director of Applications/IT (Atlanta/USA) and testing process management for the global development of software. Leadership in unit, functional and integration tests of global systems Web, backend modules and reports available for users and Recall clients. Interface with suppliers (Brazil, India, USA) of functional, stress and performance tests. Test and homologation environment management. Specialist in SQL Server 2000 and SQL Server 2005 databases.Main Results: Implementation and management of the complete suite HP/Mercury. Testing process elaboration and management of global development of software. Test and software quality team building in Brazil, India and USA.

Responsibilities: Report to the global director of Applications/IT (Atlanta/USA) and responsible for the management of the process of global software development. Specialist in SQL Server 2000 and SQL Server 2005 databases. Main Results: Global Web systems and Web Services development, using technology C#, .Net Framework, SQL Server 2000 and SQL Server 2005, based on the software engineering process RUP (Rational Unified Process) and the methodology of development of Oriented Systems to Objects supported by UML (Unified Modeling Language). Elaboration and management of global development of software process. Building of programmers’ team.

Responsibilities: Report to the IT director (Brazil) and responsible for IT project coordination. Help Desk process and team management. Member of specialists’ group DMS (Document Management Service), representing Brazilian units for suggestions of improvement in the system and operational process.Main Results: Document management global system implementation – ReQuest/SQL (system based on service providing through the Web, utilization of portable data collectors, warehouse and logistic control) Datawarehouse system – BAM (Business Analyses Module), customer CARE module (client services) and billing module. Data System conversion and migration legate from Oracle for SQL Server data base of Brazilian units.

Responsibilities: Direct report to IT manager. Responsible for the business process analysis and project scope definition.Main results: Administrative system Magnus/Datasul (ERP) implementation in Brazilian and Argentinian units, in the costs module, manufacturing, materials/warehouse, sales and orders. Development and implementation of WEB and VBA tools for the follow-up of factory production, non-conform products workflow and quality indicators, bar code, sales forecast and product pricing formation projects.

- Responsible for development of manufacturing, materials, cost modules and interfaces with Magnus system, using Delphi, Clipper and Dbase.- Responsible for application Business Network System and Internet.

- Development of Slogo using Pascal and C++ for Windows and User Help using VB.

- Administration of Novell network.- Support of financial administrative Magnus system – Datasul.- Development of human resources system using Clipper.

Mba, Data Science E Analytics

Pós-Graduação Lato Sensu - Especialização, Gestão Estratégica Da Inovação Tecnológica

10a. turma

Extension, Project Management

focused on PMBoK 4th Edition

Specialization, Software Testing Engineering, Specialization

Mba, Business And It Administration

Graduation, Information Technology

Activities and Societies: System AnalysisSystem Analysis

Data Processing Technician, High School

Campinas/SP

Kinder And Elementary School

Campinas/SP