Erica Volpe Email & Phone Number

Columbus, OH, US

Dublin, Ohio, US

Dublin, Ohio, US

• Key Accountabilities:
• Responsible for developing/implementing strategy for new HRIS/payroll system and ongoing updates, talent acquisition, employee engagement initiatives, and controlling a substantial budget
• Manages a 15-member team (7 direct/8 indirect reports) and partners with CEO, CFO, Sr. VP, VPs, & Presidents, among other organizational leaders, to support decision making efforts and optimize HR operations
• Analyzes/adjusts compensation and benefits policies to develop competitive programs, drive retention, and ensure compliance with legal requirements for private equity group with 1,000+ staff serving 16 states/Mexico
• Oversees company employment needs, including the identification of position vacancies, recruitment activities, and selection of ideal applicants in alignment with business needs/company visionKey Achievements:
• Serves as mentor for staff at all levels, performs professional development activities, and pinpoints opportunities to promote present personnel into positions that align with business needs/growth

Dublin, Ohio, US

• Key Highlights:
• Headed 10-member unit (3 direct/7 indirect reports) tasked with planning, supervising, and coordinating staff activities regarding employment, compensation, and labor relations
• Directed multiple areas of operations, including talent acquisition, personnel retention/engagement, internal investigation support, and continuous HRIS process improvement while managing the HR budget
• Led successful organizational change initiative following acquisition/new ownership; analyzed internal procedures, located areas for enhancements, and evaluated HRIS/payroll systems through RFP process

Miami, Florida, US

• Key Highlights:
• Acted as HR Business Operations/Training & Development SME; aided with strategic planning, identified inefficiencies, and deployed processes to enhance performance across operations for 3 ships/3,600+ personnel
• Provided oversight of Crew Administrator/Welfare Coordinator, license/certification database management, and ensured staff received required training in compliance with Maritime laws/regulations
• Partnered with stakeholders to create goal-centered activities, fleet-wide training modules, and individualized coaching programs focused on increasing employee engagement and addressing organizational gaps
• Directed talent assessment, identification, and retention campaigns and analyzed revenue trends, guest satisfaction, crew engagement, ship security, & safety/injury data to forecast future organizational success

• Key Highlights:
• Performed in-depth assessments to determine organizational health, identify root causes of obstacles in talent development, and design/deploy effective performance augmentation strategies for highly visible brands
• Mentored/coached company leadership in optimal methods to acquire/develop talent, accelerate professional development, improve succession planning efforts, and facilitate internal personnel promotion

During Erica’s seven years at Human Performance Systems, Inc., she served as an Associate Research Scientist focused on a broad range of organizational development projects and activities. A central part of her role was conducting complex job analysis studies including job shadowing, job task identification, and competency modeling to determine the key.

In Erica’s role as an Executive Search Consultant, she assisted client organizations in the sourcing and selection of external talent for executive-level roles. She managed all aspects of recruitment including creating position postings, reviewing applications, identifying qualified candidates, and performing pre-employment screening activities. She.

As the Organizational Development and Marketing Consultant with Organized Change Consultancy, Erica assisted a partner organization with the development of an individualized, web-based human resources and organizational training program. As a part of this program, she leveraged a variety of assessments to measure individual and organizational performance.

Ms, Industrial/Organizational Psychology

Ba, Psychology W/Concentration In I/O Psychology