Erica Volpe Email and Phone Number
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An Organizational Development & Design leader with 10+ years of experience in the truck repair and fleet support, power generation, logistics and hospitality industries, as well as government and military sectors, forming/implementing strategic initiatives that increase operational performance. Capable of establishing an optimistic and passionate culture focused on highlighting staff strengths, providing continuous learning opportunities, and improving employee/management engagement. Known for analyzing operational effectiveness and creating programs designed to facilitate opportunities for critical leadership development. Capable of collaborating with all levels of staff within an organization and providing valuable input to produce positive resolutions that support a wide range of employee/company needs.Career Highlights:✔ Recognized by leadership with Ring of Excellence Leadership Award as Director of HR for supportive leadership, swift issue resolution, extended availability, and exemplary professionalism (W.W. Williams 2020)✔ Collaborated with 3 Royal Caribbean ship leadership units to achieve Ship of the Year (Celebrity 2016), and all 3 vessels appeared in Cruise Critic’s Top 10 Best Ships (Large Ship Category February 2017)✔ Successfully created Fox Talent Solutions, LLC; fostered positive business relationships, drove significant growth to client base, and delivered unique organizational development solutions to world-renowned brands✔ Provided expertise in HR operations management regarding workforce planning, talent development, and performance monitoring/analysis for various high-value clients✔ Functioned as HR & Organizational Development SME for top global retail company based in U.S., leading continuous training/certification program for 6 yearsProfessional Skills:● Strategic Workforce Planning | Talent Acquisition | Program Development● Succession Planning | Leadership Development & Coaching● Performance Management | Interdepartmental Comms | Talent Management● Organizational Development & Design | Policy Development & Implementation● Assessment & Survey Development | Compensation & Benefits Administration● Change Management | HR Data Analysis | Diversity & Inclusion | Selection Systems● MS Office | ApplicantPool (ATS) | Survey Monkey | PayScale | Adobe Creative Suite Pro● Equifax Workforce Solutions | HireRight | Employer Resource Association Data● Benefits Carrier Platforms | DocuBizz | Ken Blanchard Leadership Exchange● Predictive Index | WrenchWay | Dayforce (HRIS) | ThinkHR/Mineral Training Database
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Vice President, Human ResourcesWatermark Home ServicesColumbus, Oh, Us
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Vice President, Human ResourcesW.W.Williams Jun 2022 - PresentDublin, Ohio, Us -
Director Of Human ResourcesW.W.Williams May 2018 - Jun 2022Dublin, Ohio, UsKey Accountabilities:● Responsible for developing/implementing strategy for new HRIS/payroll system and ongoing updates, talent acquisition, employee engagement initiatives, and controlling a substantial budget● Manages a 15-member team (7 direct/8 indirect reports) and partners with CEO, CFO, Sr. VP, VPs, & Presidents, among other organizational leaders, to support decision making efforts and optimize HR operations ● Analyzes/adjusts compensation and benefits policies to develop competitive programs, drive retention, and ensure compliance with legal requirements for private equity group with 1,000+ staff serving 16 states/Mexico● Oversees company employment needs, including the identification of position vacancies, recruitment activities, and selection of ideal applicants in alignment with business needs/company visionKey Achievements:● Serves as mentor for staff at all levels, performs professional development activities, and pinpoints opportunities to promote present personnel into positions that align with business needs/growth● Facilitates organizational adjustments during COVID-19 global pandemic, including staff turnover/layoffs, salary analysis, engagement/retention efforts, policy evaluation/revision, and implementation of updated procedures● Vital contributor to M&A transactions, supports company change initiatives, cultivates positive business relationships, coordinates with leadership during decision-making process, and led negotiations with union
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Corporate Human Resources ManagerW.W.Williams Sep 2017 - May 2018Dublin, Ohio, UsKey Highlights:● Headed 10-member unit (3 direct/7 indirect reports) tasked with planning, supervising, and coordinating staff activities regarding employment, compensation, and labor relations● Directed multiple areas of operations, including talent acquisition, personnel retention/engagement, internal investigation support, and continuous HRIS process improvement while managing the HR budget● Led successful organizational change initiative following acquisition/new ownership; analyzed internal procedures, located areas for enhancements, and evaluated HRIS/payroll systems through RFP process
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Learning & Development Consultant (Senior Officer)/Interim Human Resources ManagerRoyal Caribbean Cruises Ltd. Feb 2016 - Feb 2017Miami, Florida, UsKey Highlights:● Acted as HR Business Operations/Training & Development SME; aided with strategic planning, identified inefficiencies, and deployed processes to enhance performance across operations for 3 ships/3,600+ personnel● Provided oversight of Crew Administrator/Welfare Coordinator, license/certification database management, and ensured staff received required training in compliance with Maritime laws/regulations● Partnered with stakeholders to create goal-centered activities, fleet-wide training modules, and individualized coaching programs focused on increasing employee engagement and addressing organizational gaps● Directed talent assessment, identification, and retention campaigns and analyzed revenue trends, guest satisfaction, crew engagement, ship security, & safety/injury data to forecast future organizational success -
Senior Human Resources & Organizational Development ConsultantFox Talent Solutions, Llc. Jun 2015 - May 2016Key Highlights:● Performed in-depth assessments to determine organizational health, identify root causes of obstacles in talent development, and design/deploy effective performance augmentation strategies for highly visible brands● Mentored/coached company leadership in optimal methods to acquire/develop talent, accelerate professional development, improve succession planning efforts, and facilitate internal personnel promotion
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Associate Research Scientist, Organizational DevelopmentHuman Performance Systems, Inc. Jun 2008 - May 2015During Erica’s seven years at Human Performance Systems, Inc., she served as an Associate Research Scientist focused on a broad range of organizational development projects and activities. A central part of her role was conducting complex job analysis studies including job shadowing, job task identification, and competency modeling to determine the key knowledge, skills, and abilities (KSA’s) needed for a specific role. Similarly, she evaluated comprehensive compensation data to devise a compensation strategy to increase employee performance and retention. As an extension of these activities, she also designed and developed staffing and selection procedures to incorporate best practices and ensure the ideal candidate is selected in accordance with applicable employment law.
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Executive Search ConsultantCrean And Everett International Nov 2006 - Nov 2007In Erica’s role as an Executive Search Consultant, she assisted client organizations in the sourcing and selection of external talent for executive-level roles. She managed all aspects of recruitment including creating position postings, reviewing applications, identifying qualified candidates, and performing pre-employment screening activities. She leveraged Crean & Everett’s internal database of prospective employees to aid client organizations in securing experienced executive talent to achieve their performance goals.
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Organizational Development And Marketing ConsultantOrganized Change Consultancy Jul 2006 - Jan 2007As the Organizational Development and Marketing Consultant with Organized Change Consultancy, Erica assisted a partner organization with the development of an individualized, web-based human resources and organizational training program. As a part of this program, she leveraged a variety of assessments to measure individual and organizational performance and utilized those results to inform the creation of the training system. Additionally, she delivered web-based trainings and teleconferences on OD and HR topics to include teambuilding, workforce analytics, and performance metrics.
Erica Volpe Skills
Erica Volpe Education Details
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Alliant International University-San Diego CampusIndustrial/Organizational Psychology -
Otterbein UniversityPsychology W/Concentration In I/O Psychology
Frequently Asked Questions about Erica Volpe
What company does Erica Volpe work for?
Erica Volpe works for Watermark Home Services
What is Erica Volpe's role at the current company?
Erica Volpe's current role is Vice President, Human Resources.
What is Erica Volpe's email address?
Erica Volpe's email address is er****@****hoo.com
What is Erica Volpe's direct phone number?
Erica Volpe's direct phone number is +161422*****
What schools did Erica Volpe attend?
Erica Volpe attended Alliant International University-San Diego Campus, Otterbein University.
What are some of Erica Volpe's interests?
Erica Volpe has interest in Employee Appreciation, Consulting, Client Relations, Reading, Job Analysis, Spending Time With Family And Friends, Health, Networking, Children, Education.
What skills is Erica Volpe known for?
Erica Volpe has skills like Organizational Development, Training, Job Analysis, Organizational Effectiveness, Employee Training, Leadership Development, Survey Design, Human Resources, 360 Feedback, Career Development, Change Management, Interviews.
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