 Oversee a team of 17 project managers in Colorado and Maryland that are responsible for 180 active projects across 22 states totaling over $30 million annually. Build and lead an agile team with focus on delivering best in class service to clients in senior living, multi-family housing, hospitality and commercial environments. Cultivate a team-oriented, problem-solving culture that strives to “make it happen” for each client despite unpredictable construction obstacles, budgets and timelines. Monitor approx. 180 active projects to ensure client satisfaction and timely completion from the office and on-site. Monitor project sign-off, funding, ordering and billing for optimal company cash-flow. Build and maintain strong working relationships with vendors and clients. Develop and report company, project and employee metrics to achieve optimal growth and performance. Evaluate project manager’s capacity and assign projects based on size, location and complexity to fit their skill level and workload. Work closely with President to establish operational strategy and organizational vision. Develop and enforce best practices for operational policies.  Assist clients in selecting on-trend FF&E products as needed. Spearhead the development of new proprietary procurement system by directing external programmers.

Project Management

 Managed merger and acquisition of larger competitor. Integrated SKU systems. Assimilated financial reporting, cost and sales reports. Renegotiated 20+ wholesale vendor contracts. Supervised new orders, product shipments and inventory management. Developed business financial analysis including budget, cash flow, product line plan, and margin targets. Analyzed and led new product mix plan for increased profits. Developed next generation Maine Cottage consumer website.

 Managed marketing team that generated sales materials, including data bound web pages and high quality print brochures.  Accountable for the design, delivery and implementation of marketing strategy that supported business growth. Led new Customer Relationship Management (CRM) database project. New system improved client service, cross-selling and marketing efforts. Managed entry process of all client and prospect data into CRM system. Oversaw real-time data feeds from internal and external websites. Oversaw numerous real-time data feeds from internal and external websites and sales and customer service entries into CRM system.  Continuously streamlined marketing material preparation through custom built IT applications for increased accuracy and productivity. Designed and managed company website. Designed and implemented web-based client portal. Executed rollout communication plan that included client presentations along with email and print mailings. Coordinated marketing presentations and materials for trade conferences. Represented company at numerous trade conferences and special events designed to strengthen client relationships and attract new clients. Managed and negotiated outside printing vendor contracts.

 Updated marketing materials and sales presentations on-time under constant tight deadlines. Edited 5 data laden product updates on a monthly and quarterly basis. Redesigned marketing materials and set standards for corporate branding strategy. Successfully moved all corporate marketing materials from antiquated Microsoft Word to Microsoft Power Point, resulting in increased accuracy and production time. Supported 7+ senior executive client service and salespeople including President and CEO.

 Strategically planned approximately 20 weekly nationwide sales call meetings for 2 Senior Vice Presidents in a fast-paced, results-oriented sales environment.  Prepared electronic and print marketing presentations for the sales staff and shipped time sensitive marketing materials nationwide on a daily basis.  Coordinated travel and sales meeting schedules for the 2 salespeople going to approximately 5 cities each weekly. Fostered strong client relationships to ensure high levels of customer satisfaction.