Erica Krohn Email & Phone Number

Sioux Falls, South Dakota, United States

Sioux Falls, South Dakota

Communicated with partners, vendors, city officials, volunteers, and staff to retain partner loyalty and ensure successful organization of events at the internal and external level. Created, ordered, and maintained all tickets, credentials, and parking passes for 50,000+ spectators, 75+ vendors, 600+ volunteers, and 210+ partners. Coordinated 78 PGA TOUR Champions players, 30+ vendors, and 20+ staff lodging reservations and transportation. Completed administrative logistics of events planning, including contract signing, fee collection, event booking and promotions. Managed marketing and promotional materials valued up to $500K by ordering, tracking, and reviewing inventory levels. Maintained company website using WordPress and Photoshop. Fostered relationships with local and national suppliers to obtain best price, quality, and delivery of products to meet annual budget. Compiled project schedules to ensure orderly and efficient execution of tasks before, during, and after events. Proposed effective layouts for events and coordinate all staff management, logistics, and internal/external communication functions throughout event life cycle.

Sioux Falls, South Dakota

Communicated with promoter, production, and Ticketmaster personnel to ensure an accurate ticket build for 75 events yearly. Hired, trained, and scheduled 25 part-time box office staff with emphasis on superior guest service. Corresponded with staff, ticket takers, ushers, security, and patron services key ticketing information for each event.Provided exceptional customer service to patrons purchasing tickets and attending events in a manner that reflects the principles of SMG.

Sioux Falls, South Dakota

Maintained daily operations, electronic banking, loss prevention, and staffing of 25+ ticket sellers for 3 facilities. Organized 65+ events in Ticketmaster ONE, Fanuser, Archtics and TMWin 99.

Sioux Falls, South Dakota

Oversaw restaurant sales through development of hospitality staff, proactive member interaction and being hands-on with special events.Prepared weekly work schedules for hospitality staff based on projected business volume.Motivated, supported and communicated with hospitality staff through monthly training sessions.

Sioux Falls, South Dakota

Managed participant registration for Sioux Falls Marathon, Half Marathon, and 10 K.Planned event details and scheduled 32+ vendors for the Sanford Health Fitness Expo.

Nashville, Tn

Assisted with 30+ volunteers and event hospitality for the 2015 SEC Men's Basketball Tournament.Finalized the Banquet Event Order fulfillments during the 2015 Football Bowl Association annual meeting.Organized 700+ volunteers for water stations and 27 stage managers for the 2015 Country Music Marathon.

Vermillion, Sd

Efficiently worked with 6 staff members to organize promotional entertainment at soccer, football, volleyball, and men’s and women’s basketball games.Successfully wrote soccer operations and announcement scripts.

Bachelor Of Science (B.S.), Sport Management, Senior

General Studies, Freshman

Activities and Societies: *Athlete in basketball and tennis

High School