Erica Yip Email & Phone Number

United Kingdom

• Consistently meets or exceeds Key Performance Indicators (KPIs), resulting in generating $25 million in sales through strategic market analysis, innovative sales techniques, and exceptional client relationship.
• Manages over 30 properties (average price of property $600,000.00) and acts as a trusted advisor to landlords; screens rental applicants thoroughly resulting in a 0% eviction rate.
• Maintained a 90% tenant retention rate by facilitating timely communication, facilitating lease renewals, and building strong relationships between landlords and tenants, resulting in a positive reputation for the.
• Conducts client’s needs assessments to identify appropriate properties based on cost, location, and other factors.
• Cultivates and nurtures client relationships by providing exceptional service to existing clients while successfully expanding the client base through lead generation, client visits, social media engagement, networking.
• Develops and implements strategies to keep clients engaged and satisfied with her services.

Las Vegas, Nevada Area

• Specialized in assisting first time homebuyers; analyzed needs and presented suitable options.
• Owned entire client experience, from onboarding to close, ensuring consistent client satisfaction.
• Cultivated strong, collaborative relationships with clients; adjusted approach based on client feedback.
• Utilized Internet, SEO and Social Media Marketing to gain clients and build a strong, consistent referral base.

Alameda, California

• Increased revenue through upselling and cross-selling high-speed internet services, cold-called both existing and potential customers to understand needs and provide product recommendations.
• Managed logistics of business trips for CEO/Founder; ensured meetings started and ended on time.
• Collaborated with Account Managers to execute and process orders.

Msc, Cybersecurity And Forensics

Bachelor Of Science, Business Administration & Management

Business And Mandarin Studies