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@brainshark.com
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Erica Veino is listed as Helping Cybersecurity teams manage exposure, reduce risk and drive efficiency | MBA at BitSight, a company with 201 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at brainshark.com, phone signal with area code 781, and a matched LinkedIn profile for Erica Veino.
Erica Veino previously worked as Enterprise Account Executive at Bitsight and RVP Sales at Mequilibrium. Erica Veino holds Master Of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies from Babson F.W. Olin Graduate School Of Business.
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AeroLeads found 1 current-domain work email signal for Erica Veino. Compare company email patterns before reaching out.
Erica Veino is a Helping Cybersecurity teams manage exposure, reduce risk and drive efficiency | MBA at BitSight. She possess expertise in leadership, powerpoint, social media, salesforce.com, brainshark and 18 more skills. Colleagues describe her as "Erica and I met as classmates 5 years ago during our MBA studies at Babson College. I immediately noticed her willingness to tackle challenges that seemed at first uncomfortable. When recruiting for the Babson Boston Board, I recalled my work with her and knew she would serve as a key component of our group because of the manner in which she holds herself accountable for all to which she commits. I knew I could count on her to bring unique ideas during our board brainstorming sessions and also knew she would be willing to explore all possibilities brought about by our discussions. If an idea other than her own is chosen, she willingly executes the plan as if it was her own. She embodies the Babson brand and has been an integral part of our success as a board during the past 18 months using her sound skills in planning and executing community programming while drawing over 1,000 people to our events. Without a doubt, Erica would be a strong addition to your team." and "I enthusiastically worked under Erica’s direction for 1 year as a Customer Support Representative on a 12-person team. Erica is an emotionally intelligent, confident, and balanced leader. She genuinely cared for her team and this was exceptionally clear when she offered me additional responsibility and encouraged the pursuit of specific skills training of my choosing. In addition to 1:1 coaching to help me develop professionally and team meetings, Erica grew in her own role by implementing new technology, conducting public customer-facing demos of the product, all while absorbing company knowledge and relaying it back to the team. Erica’s lasting impact: she inspired me to pursue my MBA, I compare all potential managers to her, and before I make any professional decision I think about what she would do. She is as great a person as she was a manager, and any team is lucky to have her."
Listed skills include Leadership, Powerpoint, Social Media, Salesforce.Com, and 19 others.
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A career timeline built from the work history available for this profile.
Boston, Massachusetts, US
Making it easy for IT, Security, and Risk teams to measure, quantify, and reduce cyber risk - for their own organization, and the 3rd party vendors their business relies on.
Boston, Massachusetts, US
Helping organizations identify, action, and measure risks affecting their workforce wellbeing and performance including burnout, turnover, empathy, purpose, anxiety. With a clinically-validated personalized experience for each individual, insights & guided actions for managers, and predictive analytics for HR leaders to inform strategy based on today's.
Waltham, MA, US
Understand client needs and business challenges; specifically around sales readiness and increasing productivity through rep training, coaching, and prospect engagementDevelop and deliver custom product demos that articulate how Brainshark's Sales Readiness solutions contribute to solving the client's specific challenge(s). Prepare formal statements of.
Waltham, MA, US
- Configuration and ongoing administration of the Zendesk platform for ticket management - Maintain staffing of 12 person Customer Support team and prepare team for upcoming initiatives such as product line changes and feature updates- Train and guide CSRs through product knowledge, soft skills, and how best to address certain customer questions, issues.
Waltham, MA, US
- Train and guide CSRs through product knowledge, soft skills, and how best to respond to customer questions, issues, and needs. - Maintain staffing, scheduling and coverage of shifts for 12 person Customer Support team- Developed a hiring formula for forecasting when to expand the team- Monitor customer satisfaction to maintain rating of 90% or higher
Waltham, MA, US
- Directly manage the 12 person Customer Support Team, which includes CSRs, Support Analysts, and interns.- Developed and implemented a formal New Hire training program- Create and implement processes to strengthen the CSR team: Continuing education on Brainshark's products and interacting with customers; increasing the flow of knowledge from the Technical.
Waltham, MA, US
Brainshark is the leading cloud-based software for creating, sharing and tracking on-demand video presentations; SlideShark, is a top productivity app for viewing, presenting and sharing PowerPoint presentations on the iPad and iPhone - Respond to customer and prospect “how-to” inquiries via email, phone, live chat and in-person- Educate customers on.
Own The Boardroom focuses on leveling the playing field for up-and-comers in the business world by offering professional attire for rent and guidance on how to deliver a powerful first impression. Think of OTB as your on-demand professional closet and virtual business mentor, all in one.
Boston, Massachusetts, US
Manage the Command Center for Facilities and Event Operations; ensure that the staff and vendors maintain the high quality standards dictated by the park executives; twice Green Monster Service Award Recipient; QC Member of the Year 2011
BCP Worldwide: A financial consulting firm that functions as Program Manager for OPIC’s Enterprise Development Network, which helps entrepreneurs in developing countries obtain funding. I was contracted for three months:- Researched a variety of consulting firms focusing on the corporate mission, types of projects, and their work empowering entrepreneurs.
Other employees you can reach at bitsight.com. View company contacts for 201 employees →
Lauren Stevens
Colleague at Bitsight
Greater Boston, United States
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LA
Lauren Addesa
Colleague at Bitsight
Boston, Massachusetts, United States, United States
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AS
Ana Sofia Morgado
Colleague at Bitsight
Lisboa, Lisbon, Portugal, Portugal
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VS
Vasanth Sundaralingam
Colleague at Bitsight
Cedar Park, Texas, United States, United States
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JB
Jennifer Bennett, Pmp
Colleague at Bitsight
Houston, Texas, United States, United States
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AS
Amy Snider
Colleague at Bitsight
Beaver, Pennsylvania, United States, United States
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VP
Vasco Pinto
Colleague at Bitsight
Matosinhos, Porto, Portugal, Portugal
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PF
Pedro Falé
Colleague at Bitsight
Palmela, Setúbal, Portugal, Portugal
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LC
Lúcia Cesário
Colleague at Bitsight
Lisbon Metropolitan Area, Portugal
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SF
Spencer Foerste
Colleague at Bitsight
Raleigh, North Carolina, United States, United States
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Quick answers generated from the profile data available on this page.
Erica Veino works for BitSight.
Erica Veino is listed as Helping Cybersecurity teams manage exposure, reduce risk and drive efficiency | MBA at BitSight.
AeroLeads has found 1 work email signal at @brainshark.com for Erica Veino at BitSight.
AeroLeads has found 4 phone signal(s) with area code 781 for Erica Veino at BitSight.
Erica Veino is based in Greater Boston, United States, United States while working with BitSight.
Erica Veino has worked for Bitsight, Mequilibrium, Brainshark, Own The Boardroom, and Boston Red Sox.
Erica Veino's colleagues at BitSight include Lauren Stevens, Lauren Addesa, Ana Sofia Morgado, Vasanth Sundaralingam, and Jennifer Bennett, Pmp.
You can use AeroLeads to view verified contact signals for Erica Veino at BitSight, including work email, phone, and LinkedIn data when available.
Erica Veino holds Master Of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies from Babson F.W. Olin Graduate School Of Business.
Erica Veino is listed with skills including Leadership, Powerpoint, Social Media, Salesforce.Com, Brainshark, Event Planning, Software As A Service, and Blogging.
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