Eric Baldry Email & Phone Number

Architecture, design, and development of back-end systems for Big Data storage, access, and analytics in the Microsoft Azure ecosystem including: Cosmos and Kusto databases, query optimization and performance, load-balancing distributed systems, and data analysis and alerting systems. Designing and developing C# microservice applications, webservices, and storage techniques for customer and internal business needs. Facilitating cross-team usage of common data storage and utilities. Creating and maintaining technical and coding standards documentation. Performing architecture, design, and code reviews. Monitoring usage patterns of internal development and production systems. Providing interdepartmental support for internal APIs.

Architect, developer, and principal maintainer of mission-critical production software. Architecting and developing IPaaS integration and data transformation software for Enterprise Resource Planning (ERP) packages and accounting software such as Sage, Microsoft Dynamics, and SAP, and eCommerce platforms like Shopify, Magento, BigCommerce, Amazon, and eBay. Architecture, design, development, and deployment of Windows application and Microsoft Azure cloud-based software solutions in C# using a variety of 3rd-party APIs, SDKs, and web services using both SOAP and RESTful interfaces. Acting as knowledgeable point-of-contact for project stakeholders such as implementation and support team members. Involvement in short- and long-term project planning and solution design discussions with other team leads and upper management. Maintaining, administering, and orchestrating migration of source control from Team Foundation to Github. Planning and design of new automated devops processes. Writing interdepartmental instructional and technical documentation. Developing and maintaining coding standards and development best practices. Mentoring and training of other developers, designing formalized review processes, and performing code and design reviews.

Developing IPaaS integration and data transformation software for Enterprise Resource Planning (ERP) packages and accounting software such as Sage, Microsoft Dynamics, and SAP, and eCommerce platforms like Shopify, Magento, BigCommerce, Amazon, and eBay. Architecture, design, and development of Windows application and Microsoft Azure cloud-based software solutions in C# using a variety of 3rd-party APIs, SDKs, and web services using both SOAP and RESTful interfaces. Writing interdepartmental instructional and technical documentation. Mentoring other developers and providing architecture and design guidance for large projects.

Delivering high-quality customer service to a wide variety of businesses and insurance companies. Training new employees on customer service techniques, office computer systems, and insurance claims handling procedures. Publishing inter-office training materials on multiple client systems for both new and experienced employees. Leveraging software engineering skills to design custom solutions for data manipulation and report automation. Monitoring service levels during peak operating times. Creating and maintaining statistics, performance, and billing reports for operations management. Handling dispatching of emergency insurance claims. Contacting contractors and adjusters on behalf of clients. Ensuring efficient claims handling by operators and dispatching staff.

Protecting and monitoring property for damages and unauthorized persons. Daily report writing for both common and uncommon events. Controlling access to buildings and property. Answering and directing phone calls when necessary. Coordinating with maintenance personnel for property maintenance and damages. Monitoring and supervising contract work on property. Communicating and coordinating with emergency personnel during crises.

Communicating with clients to gather project requirements and updating with prototypes. Designing and developing new software for existing and potential clients. Observing strict project timelines. Working independently and with other developers on simultaneous projects. Maintaining software developed by others. Participating in project meetings and design proposals. Tutoring co-op students.

Providing troubleshooting support for office and nursing staff members. Developing new, mission-critical applications and maintaining existing Windows and web applications. Designing high-use Windows and web applications for nursing staff members. Maintaining Crystal Reports for payroll and nursing staff. Servicing desktop software and hardware issues. Assisting with system and network administration duties.