Account / Relationship Manager in Lifestyle (Home Supplies, Kitchenware, Automotive, Furniture, Toys & Hobbies) Category.• Managed complete operations of the TikTok Shop Marketplace, making sure the smooth end-to-end processes for managed accounts.• Cultivated and maintained great relationships with a portfolio of over 60 SMB sellers and Brand accounts such as IKEA & GM Bear. • Consistently engaged accounts with Live Streaming and daily video uploads to enhance sellers… Show more Account / Relationship Manager in Lifestyle (Home Supplies, Kitchenware, Automotive, Furniture, Toys & Hobbies) Category.• Managed complete operations of the TikTok Shop Marketplace, making sure the smooth end-to-end processes for managed accounts.• Cultivated and maintained great relationships with a portfolio of over 60 SMB sellers and Brand accounts such as IKEA & GM Bear. • Consistently engaged accounts with Live Streaming and daily video uploads to enhance sellers visibility and gain more audiences.• Conducted monthly performance reviews meeting, identifying obstacles and strategically developing the business. It can be done virtually and/or offline visit.• Provided support and TikTok's internal assets utilization and features to each of the managed accounts, which includes mastering the Seller's dashboards function.• Utilized TikTok Ads Manager to drive sales for managed accounts, playing a key role in increasing the company's revenue. • Analyzed platform and category data to address optimal opportunities aligned with market trends and consumer demand.• Negotiated with managed accounts to provide better product selection, price competitiveness, and promotion strategies. • Being a sub-category Campaign Team representative in choosing and registering potential merchants to join both Platform & Category campaigns.Achievements:• Awarded as one of the Best New Comer in Q1 2023, by showing full dedication and creating milestone. • Awarded as the 1st & 4th Assortment Growth Project winner which rely on the increasing of qualified (Price & SEO) assortment number. • Achieved 123% of GMV Achievement during Lifestyle Brand Parade Campaign (first pilot project for Lifestyle) for GM Bear Official Store. The DAGMV is also increased by 264% compared to baseline period.• Achieved Top 5 seller during the 8.8 campaign with 268% daily GMV increase during their Live Stream for GM Bear• 26 out of 55 managed sellers have achieved more than 70% QoQ Growth (Q2 vs Q3) Show less

Key Account / Relationship Manager for Official Store/Shopee Mall (Retail business & Marketplace model) in Food, Beverage & Home Care Category.Key points: Negotiation, Sales & Margin, Acquire and Competitor CheckResponsibility and Achievement:● Manage Food, Beverages & Home care brands for 6 Official Store Key Accounts and more than 20 suppliers in negotiating sales support and activation such as back margin, product/gimmick support and product/shop exposure which are in… Show more Key Account / Relationship Manager for Official Store/Shopee Mall (Retail business & Marketplace model) in Food, Beverage & Home Care Category.Key points: Negotiation, Sales & Margin, Acquire and Competitor CheckResponsibility and Achievement:● Manage Food, Beverages & Home care brands for 6 Official Store Key Accounts and more than 20 suppliers in negotiating sales support and activation such as back margin, product/gimmick support and product/shop exposure which are in line with the sales target (GMV).● Maintain the relationship with principles & suppliers for any products development including promotional & marketing activation, listing, store and price comparison & suggestion, stock projections, and business surveys to boost the performance● Acquire and build partnership with brands/suppliers which have contribution in the market to join retail business model.● Pitch brands to join Campaigns and Marketing Solution Program (Online Marketing and Ads) in boost the brands performance. ● Participate in weekly and monthly campaigns for more than 15 themes (both from category and marketing program) to make the brands more visible as well as to generate GMV.● Maintain and control stocks for more than more than 1000 SKUs including the dead/aging stock which is put in the 5 warehouses across Indonesia.● Working closely with internal divisions (Marketing, Shop Operation, Warehouse, Business Intelligence and Finance) regarding performance analysis and activation.● Set & forecast annual GMV target for brands using Top-Down vs Bottom-Up approach and Trading Term for brands & suppliers.● Set up & run projects to develop the business category● Top 1 & Top 5 GMV Achiever during 3.15 & 4.4 2022 For FnB & Home Care Category (Brand: Eatsambel & SC Johnson)● Top 4 GMV Achiever during Ramadhan, 11.11, & 12.12 2021 for Home Care Category (Brand: Godrej & SC Johnson) Show less

Key Points: Negotiation, Price Competitor Check, Digital Exposure (key visual), Sales, Margin and Inventory.Responsibility and Achievement:● Manage categories especially in Toiletries (Bath & Grooming) and Baby Care products for more than 15 brands in making the Purchase Orders, Item Exposure, Customer Engagement with certain promos and Projected Sales (GMV).● Maintain and control stocks for more than 50,000 quantity (more than 1000 SKUs) including the dead/aging stock which is… Show more Key Points: Negotiation, Price Competitor Check, Digital Exposure (key visual), Sales, Margin and Inventory.Responsibility and Achievement:● Manage categories especially in Toiletries (Bath & Grooming) and Baby Care products for more than 15 brands in making the Purchase Orders, Item Exposure, Customer Engagement with certain promos and Projected Sales (GMV).● Maintain and control stocks for more than 50,000 quantity (more than 1000 SKUs) including the dead/aging stock which is put in the 6 warehouses across Indonesia. ● Negotiate with suppliers and principles for products promotion, price comparison, fund and activity support to boost the sales.● Participate in weekly and monthly campaigns for more than 10 themes (both from category and marketing program) to make the brands more visible as well as to generate sales.● Daily maintenance & coordination with internal divisions (Marketing, Design, Operation, Warehouse, and Finance).● Generated more income through sell in incentives and rebate from principles to increase the margin.● Successfuly conducted 3 consecutives 2019 Harbolnas (Hari Belanja Online Nasional) for 10.10, 11.11, 12.12 to fulfill the targeted GMV. Show less

Key Points: Negotiation, Sales, Margin, Inventory, & Income.Responsibility and Achievement:● Negotiate with suppliers and principles for goods promotion, funds support, and marketing supports in order to achieve selling-in target as stated in the annual agreement (Trading Term)● Maintain communication with more than 20 suppliers and principles from different companies.● Maintain communication with Distribution Center (Warehouse) and Store Crews as the parts of goods… Show more Key Points: Negotiation, Sales, Margin, Inventory, & Income.Responsibility and Achievement:● Negotiate with suppliers and principles for goods promotion, funds support, and marketing supports in order to achieve selling-in target as stated in the annual agreement (Trading Term)● Maintain communication with more than 20 suppliers and principles from different companies.● Maintain communication with Distribution Center (Warehouse) and Store Crews as the parts of goods receiving and selling● Analyze and control the goods stock availability at 85 stores (National) including the SSR (Stock vs Sales Ratio), Aging, Margin and stock movements. ● Create and execute marketing plan events such as contest display, catalogs input, SMS blast, and goods sampling● Create and execute purchase orders, promo setting and business review Show less

Key Points: Socialize, Service, ManageResponsibility & Achievements:● Socialize and explain the smartcard project which will be used as an entry pass to every clusters to the residents of Lippo Cikarang● Collect and update personal data and documents for smart card registration of Lippo Cikarang residents and input them in database.● Distribute the smartcard by setting up some booths at several clusters, door-to-door activity, as well as welcoming the residents at the office… Show more Key Points: Socialize, Service, ManageResponsibility & Achievements:● Socialize and explain the smartcard project which will be used as an entry pass to every clusters to the residents of Lippo Cikarang● Collect and update personal data and documents for smart card registration of Lippo Cikarang residents and input them in database.● Distribute the smartcard by setting up some booths at several clusters, door-to-door activity, as well as welcoming the residents at the office to do the registration.● List and collect building information from all tenants in Lippo Cikarang Residence.● Inform and answer any inquiries asked from the residents through discussions and phone. Show less

Key Points: Marketing, Maintain RelationshipPromote and influence the high-school-students to pursue their study in President University. We go to several schools to join the Education-fair and class-presentations. Work under supervision of Marketing Division of President University