Eric Featherston Email & Phone Number

Laurel, Maryland, Us

● Developed all phases of the company's Patch Management Program, including procedures to maintain patch and managed devices' inventory, patching cadence, communications, exclusions, reporting, and validation procedures for network workstations and servers● Maintain workstation baseline images and VMware server templates according to CIS standards● Manages Endpoint Management tool used to query device information, create and deploy software deployment packages, and enforce endpoint security device controls

Falls Church, Virginia, Us

● Performed Network Operation Center duties for the company's Amazon virtual private cloud server network including: monitor system's performance, troubleshooting and triage issues, track and report incidents● Performed patch management tasks for Windows and Red Hat servers using Tanium

Baltimore, Maryland, Us

● Developed and managed the scheduling of security patch deployments for the servers using Shavlik Patch for Windows● Worked with IT Security staff to identify and secure end-user workstations required to meet PCIcompliance standards● Assisted in building and supporting VMWare ESX/ESXi virtual infrastructure● Trained help desk staff and created help desk standard operating procedures● Coordinated regular upgrades to the company's software quality management platform, intranet software, and enterprise anti-virus management protection software