Manage a variety of content and ecommerce platforms across six domestic and international websites for a 100-year-old German orthotics and prosthetics company with $2B+ in annual revenue.Manage the launch of a new global website for the US and Canada, working with marketing department to create and localize all product and static content needed to release the MVP on time and within budget. After launch, optimize content to meet global HQ brand guidelines while using Google Search Console to improve SEO performance and boost traffic.Enhance performance of ecommerce shop by monitoring customer and employee feedback to improve UX/UI and keep shop updated with current content.Through consultation with legal counsel, ensure that domestic and overseas B2B shops and patient-facing sites comply with all relevant GDPR, CCPA, and medical privacy regulations.Collaborate with colleagues in Australia and Germany to compile all content for 600+ products needed to launch a new Australian ecommerce shop from scratch. Coordinate with international teams to prioritize translation and localization of all required materials.Gain proficiency in Contentful CMS, SAP Hybris Backoffice and WCMS, Gobis PIM/MAM, Jira,Confluence, and Miro.

Improved operational efficiency during assignments in shipping, installation, inventory management, and production departments for a millwork manufacturing and distribution company. Hand-picked as turnaround Project Manager for a struggling $50M+ hotel construction project, coordinating all communications and operations with general contractors and three subcontractors to ensure that manufacturing, deliveries, and installation remained on schedule. Volunteered for a two-week project at company’s sister plant in Atlanta during pandemic, assisting VP of Manufacturing and VP of Project Management in identifying and addressing urgent operational obstacles to improve efficiency and profitability. Conducted rotational stints in multiple departments; gained familiarity with all aspects of the business to apply to future general management roles and established lasting processes in areas previously reliant on tribal and industry knowledge.

Planned and executed strategic vision, daily operations processes, full-spectrum marketing operations, and search engine optimization for two e-commerce companies. Maintained and optimized multiple blogs in addition to retail and wholesale shops hosted on Shopify, BigCommerce, Wordpress, HubSpot, Etsy, and Amazon.Expanded the company from a single-product focus to the broader groomsman gift market; oversaw all product development required for two complete website redesigns improving user experience on customized products.Planned and executed relocation from California to Texas in January 2019. Moved equipment, inventory, and four employees in phases, ensuring that order processing and customer service were disrupted for under 48 hours.From 2018 to 2019, grew revenue by 2.7x, site visitors by 5.5x, and average order value by 1.4x. Improved customer acquisition through organic search, customer retention, and reengagement via automated marketing.Created an additional revenue stream through effective content and affiliate marketing in 2019, increasing monthly profits by 35% by adding relevant third-party links to blog posts, social media, and email newsletters. Maintained 50+ wholesale accounts, growing revenue by over 60%, and ensured compliance on third-party licensing contracts with seven entities to include military branches and universities.

Personally selected to work on primary staff for the Commanding General of 5,000-member command. Managed all communications to/from Commanding General and Chief of Staff, including 200 awards, 800 separations, and 25 legal packages, ensuring timely presentation of awards and processing of documents.Wrote 14 speeches and 10 news releases on behalf of the Commanding General.

Led, trained, and mentored officers and drill instructors during Marine Corps boot camp training cycles.Managed operations, efficiency, administration, and organizational culture for 1,734 Marines, recruits, and their families.Rated as top company commander of four in the battalion and ranked in top two of 46 captains evaluated by regimental commander. Awarded Navy/Marine Corps Commendation Medal for demonstrated leadership.Over two years, led 71 direct reports in transforming 1,668 recruits into Marines prepared for future assignments.

Managed daily operations, air support, intelligence, and logistics for infantry unit of 210 Marines during training and seven-month deployment to Iraq.Oversaw training while maintaining efficiency, morale, and discipline within unit.Executed security plan for first legitimate Iraqi elections in four years, ensuring safety for 20,000 voters.Launched training syllabus to certify 130 new Iraqi Police, accelerating transfer of authority to Iraqi forces.Instituted a vigorous patrolling schedule that reduced insurgent attacks from ten per week to zero.Implemented training plan for subsequent Iraq deployment during a period of 50% personnel turnover.

Led infantry platoon of 41 Marines during pre-deployment training and seven-month deployment to Iraq, coordinating their training and operational control while enhancing quality of life for Marines and their families.Planned and conducted 100 patrols and seven major operations in a volatile region of Iraq, greatly reducing insurgent activity and improving security while suffering no casualties.Supervised detention of 110 suspected insurgents, ensuring humane treatment prior to trial by Iraqi courts.Built relationships with Iraqi soldiers and civilians, enhancing operations despite language and cultural barriers.