Chemical Technician
CurrentSite Preventative Care & troubleshooting:Titration of product as neededVolumemetrics for product as neededMinor chemical equipment/application repairsCustomer Satisfaction:Responsible for site chemical conversions & installations, and keeping the customers informed of progressMonitor customer levels and responsible for Chemical Inventory & replenishment orders placed at sites under responsibilityMaintain Wash Key Reporting - Service ReportConduct NCS Site Surveys using the templateSupport & execute on corporate accounts (CTC) per the protocolsProvide on-site revenue program trainingConduct Technical & Chemistry basic training with appropriate location personnelMaintain accurate and up-to-date computer files (SF, Portal, Google & CTM) of customers and their issuesAnalyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site.Customer Expansion:Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales managementComply with all applicable OSHA, EPA, Local Regulatory Law, and company safety policies. Management retains the discretion to add or change the duties of this position at any time.