• Leadership – perform strategic planning to establish direction, build a strong foundation, and create and maintain company-wide alignment to ensure deliberate, unified action toward our vision• Operations Management – using Lean concepts, create and execute processes and guidelines in an effort to continuously improve quality, efficiency, and profitability• Culture & Human Resources – develop organizational structure, evaluate personnel decisions, maximize team performance, conduct performance reviews, help team members understand their roles and responsibilities, and solicit valuable feedback for operational improvements• Recent Achievements – led team through bottom-up implementation of CoreBridge ERP software (performed backend setup, created custom curriculum for each department, and established workflow and best practices); created Employee of the Month and Suggestion Program to reinforce core values; established KPIs to measure and reward departmental performance; implemented Lean 5S Program

• Utilized expertise to provide consulting and training to new and established sign businesses; equipment selection, efficient workflow systems, shop setup, and one-on-one business coaching• Built lasting relationships with clients while serving as a trusted advisor

• Also worked here from 1999-2009 in various roles• Developed relationships with clients and identified solutions based on their specific goals and objectives• Involved in all aspects of business operations and strategic decision making• Revamped brand elements and executed marketing objectives; 45% increase in 2015 gross revenue

• Managed print and production team and maintained workflow schedule• Created and implemented efficient operational and production processes

• Operated and trained team members on grand format printing, production, and finishing equipment• Managed printing and production process to ensure product quality and efficient workflow• Communicated with all departments to meet client demands and deadlines

• Served as the “Man in the Stands” - gained extensive public speaking skills by conducting on-field interviews and commentating on all game promotions• Composed articles and game summaries for print and web

• Coordinated special events, presentations and ceremonies during Clemson University football games• Executed various game day operations for Clemson University Soccer