Eric Boston Email & Phone Number

Texas, United States

Seattle, Washington, US

• I managed a team of 13 members across nine time zones, including manager and principal roles. We create experiences for Direct-to-Consumer, B2B, B2B2C, and internal tools. I'm an advocate for the product operating.
• Led with the redesign of our physician electronic medical record software, initially contributing to the design and research, the final product has resulted in a 14% increase in overall physician satisfaction, and ease.
• Managed a redesigned therapy booking flow that increased booking rates by over 25%. My team helped identify the differences in needs between therapy patients and non-therapy patients in need of urgent care.
• Unified and elevated the design team as a visionary leader, fostering a collaborative, inclusive, and high-performing culture. Recognized by leaders as having recruited more top talent than any other senior leader.
• Championed a user-centric design approach that drove product innovation and aligned with business objectives. Pushed for a more research-oriented and curious culture to understand user pain points. Was a champion for.

• Paintings by Eric Boston is the ongoing development of artistic expression. I create my own visions of a colorful world with an impasto palette knife technique in oils. My original works, as well as giclée prints, are.
• 2010: First Thursday, Seattle Pioneer Square art walk
• 2012: Fuel Cafe, Montlake
• 2013: Duvall Art & Wine Walk; Private Art Event in Sammamish, WA
• 2014: Black Diamond Miner's Day Exhibitor; Pogacha Restaurant Issaquah; Pogacha Restaurant Bellevue; Woodinville Wine Cellars
• 2015: Woodinville Wine Cellars

Seattle, US

• I led three product teams focused on a strategy of differentiated native experiences by simplifying navigation, integrating personalization, and adding key moments to help people connect to their gear and the outdoors:
• Our consumer app experience updates were instrumental in surpassing our 2020 revenue goal, hitting $142M for 2020, +85% YoY, and ratings increased from 2.9 to 4.3 stars
• Conceptualized and championed a mobile vision with a new mobile app product that would engage a broader spectrum of people seeking to get to the outdoors that goes beyond typical legacy retail markets
• Employee apps delivered top employee-requested features and changes, while reaching a crash-free rate of 99.9%, increasing employee satisfaction and trust
• Changed internal culture to engage with retail employees and gain direct understanding and experience to create true user-centered mobile experiences
• Covid-19 pandemic closed all stores across the nation. My team responded by designing and delivering a new curbside pickup capability in less than four weeks, which allowed the business to keep the stores open.

Seattle, Washington, US

• Developed the creative strategy and mentored product design talent to build a collaborative, intensely user-driven program and created award winning mobile apps for consumers and the enterprise. My team successfully.
• Within 6 months of joining the airline, drove customer-focused product improvements that directly attributed to app ratings going from 2.8 to 5 stars (both iOS and Android)
• Increased in-app flight check-ins by 40% with timely notifications and a simplified check-in process
• Successfully partnered with the brand team to create and deliver a cohesive brand experience from the apps, employee apps, kiosks and all airport info screens
• Pioneered the first ever management of a flight on the ground at the airport using mobile apps only. The time savings gained by eliminating the need for staff to walk to/from the aircraft meant a $24M per year.
• Innovated a connected mobile experience between pilots, flight attendants, and customer service agents in the airport. This provided each team with a specific contextual experience for a user group, and at the same.

Woodinville, WA, US

Independent creative consulting agency focused on UX for mobile and web, identity and branding solutions, and creative marketing campaigns. Clients included Windermere, Canadian Web Hosting, Kinesis, Ferris-Turney General Contractors, Red Barn Orchards, and Barclays.

Directed the user experience and brand experience across product and marketing channels for the nation’s 6th largest online brokerage. ShareBuilder.com was an innovator at the time, being one of the first 100% online brokerages, born in the cloud, and democratizing investing for anyone. The result was our target audience was not a typical investor; it.

US

• Interactive computer and console games for children and adults.
• Innovative packaging and point-of-purchase display visual designer
• Creative lead for marketing collateral and promotional content