Eric Bowser Email & Phone Number

Pittsburgh, Pennsylvania, United States

Leadership role acting in the capacity of a Chief of Staff and Director level position reporting to the SVP, Bank Operations and Business Operations. Leadership responsibilities include Head of Robotic Process Automation (RPA) Center of Excellence, business process optimization, change management, reporting and analysis, application management, 1st line of defense risk management, employee onboarding and training, and communications. Created a 1st line of defense risk function for Bank… Show more Leadership role acting in the capacity of a Chief of Staff and Director level position reporting to the SVP, Bank Operations and Business Operations. Leadership responsibilities include Head of Robotic Process Automation (RPA) Center of Excellence, business process optimization, change management, reporting and analysis, application management, 1st line of defense risk management, employee onboarding and training, and communications. Created a 1st line of defense risk function for Bank Operations including the establishment of incident management for entire bank, built risk and control self-assessments (RCSA) process for all operational teams, completed bank’s first year of first line control testing, and established key risk indicators (KRI) reporting for each operational team. Member of Epcor’s Payments Compliance and Risk Committee. Show less

Greater Pittsburgh Area

Perform advisory and formal challenge responsibilities to identify, assess, monitor and report related to the ongoing business and operational activities of the 1st line (business area). This includes confirming a sound control infrastructure is in place within established tolerances, risk implications of new initiatives and strategic decisions are fully understood and appropriately managed, and exposure to unexpected operational risk events or unintended consequences is understood and managed.… Show more Perform advisory and formal challenge responsibilities to identify, assess, monitor and report related to the ongoing business and operational activities of the 1st line (business area). This includes confirming a sound control infrastructure is in place within established tolerances, risk implications of new initiatives and strategic decisions are fully understood and appropriately managed, and exposure to unexpected operational risk events or unintended consequences is understood and managed. Participate in business and risk advisory groups and provide subject matter expertise on money movement (payments), risk management and change management across the organization. Show less

Greater Pittsburgh Area

Lead organizationally as an ambassador of a strong risk culture by proactively engaging a team of risk professionals responsible for the execution of the operational risk management framework. Provide subject matter expertise and guidance as a first line of defense function for trigger events (i.e., Projects, Loss Events, issues, breaches of key risk indicators, etc.), ongoing monitoring and testing of controls, issue remediation and interacting with other first, second, and third line of… Show more Lead organizationally as an ambassador of a strong risk culture by proactively engaging a team of risk professionals responsible for the execution of the operational risk management framework. Provide subject matter expertise and guidance as a first line of defense function for trigger events (i.e., Projects, Loss Events, issues, breaches of key risk indicators, etc.), ongoing monitoring and testing of controls, issue remediation and interacting with other first, second, and third line of defense risk partners to identify, document, and review business processes, risk events and controls to align with internal policies and regulations. Show less

Pittsburgh, Pa

Pittsburgh, Pennsylvania

Senior Operations Manager responsible for providing decision-making and guidance towards the overall payment services strategy, performing critical assessments to identify and mitigate risks in the design, development and testing of a new payments platform, shaping the payments policy and standards, coordinating the migration of the new target operating model for Wire, ACH, and Multi-Currency Operations and championing the utilization of Agile project methodology.

Pittsburgh, Pa

Operations Manager of Wire Transfer Services (International & Domestic) including Operations, Implementations and Client Services involving 88 employees across two site locations (Pittsburgh and Philadelphia). Responsibilities include Pittsburgh Site Manager, Fed/SWIFT transaction processing, Budget Management, Risk Management, Vendor Management, Business Resiliency, Process Improvement, BASEL, OFAC, AML, Analytics/Reporting, Account/Application Reconcilement, Wire Policy, Wire Application… Show more Operations Manager of Wire Transfer Services (International & Domestic) including Operations, Implementations and Client Services involving 88 employees across two site locations (Pittsburgh and Philadelphia). Responsibilities include Pittsburgh Site Manager, Fed/SWIFT transaction processing, Budget Management, Risk Management, Vendor Management, Business Resiliency, Process Improvement, BASEL, OFAC, AML, Analytics/Reporting, Account/Application Reconcilement, Wire Policy, Wire Application Owner, Training, Bank Acquisition/Merger Project Management and Mentoring next level management. Show less

Pittsburgh, Pennsylvania, United States

Pittsburgh Supervisor responsible for Payment Processing, Client Implementations, and Product Client Services in Pittsburgh. Oversaw the establishment of the Fed Extended Hours processing team and managed multiple bank mergers and acquisitions for Wire Operations.

Pittsburgh, Pennsylvania, United States

Responsible for all project management aspects related to testing, validation, training, and documentation of vendor code releases of the wire application. Opened/closed issues with the vendor and internal technology teams. Performed quarterly operations reviews for processing differences and improvements.

Pittsburgh, Pennsylvania, United States

Duties included taking phone entry of foreign currency wire transfers, entry and confirmation of Object Charlie trades, processing of all incoming and outgoing international wire transfers, first level review of all payments and messages for OFAC screening, and shutdown the wire application’s connection to the SWIFT network.

Greater Pittsburgh Area

Spokane International Airport