Eric Bracke Email & Phone Number

Raleigh, NC, US

The Cloud, US

New York City, New York, US

• Led a complex re-organization merging three (3) distinct work structures into one (1), streamlining operations and enhancing efficiency. Managed a team of 10 through this transition. Successfully supported and reported.
• Integrated ten (10) team members from diverse backgrounds and roles, fostering collaboration through a buddy system and regular team meetings, resulting in improved team cohesion and performance.
• Drove sales growth by 139% YOY at Celonis, achieving #1 team status globally in Q2 and NorthAmerica in Q3. Secured 92% in contract renewals and added $236M in customer value with a 435% ROI in FY23.

New York City, New York, US

• Manage seven (7) direct reports ranging from Associate to Lead SEs.
• Partner with two (2) sales directors and teams of 8-15 sales specialists to identify sales opportunities and develop and execute effective selling strategies.
• Cultivate strong working relationships with cross-functional teams, including product, engineering, sales, and customer success teams, to develop and execute effective selling strategies to meet quota targets.
• Deliver technical usage, consultative selling, technical presentations, and soft skills training to upskill and empower teams to communicate product value to close sales.
• Champion employee growth and retention by identifying individual talents and providing career development opportunities to support staff development. Successfully promoted two (2) team members, one promoted to manage a.

New York City, New York, US

• Accelerated career progression from Senior SE to Manager SE in under 2 years by demonstrating expertise in technical sales strategies and mentoring junior engineers.
• Exceeded sales targets and achieved 117% quota.

• Collaborated with the CEO, CIO, and CMO to define requirements and align engineering goals with business objectives.
• Worked closely with the head of marketing to create compelling material about our offering, effectively communicating updates to investors and prospective clients.
• Led the software design process in partnership with the Head of Engineering Architecture, ensuring alignment with regulatory standards and industry best practices.
• Built and managed a high-performing engineering team and contractors to develop version 1 of our software for FDA submission.
• Engaged and managed four consulting firms, comprising approximately 11 consultants, throughout the project timeline.
• Oversaw concurrent projects with two consulting firms, with a total team size of six (6) professionals at the peak of activity.

King Of Prussia, PA, US

• Promoted based on mentoring expertise, guiding, and supporting junior team members in their professional growth.
• Empowered Qlik customers to harness the power of data, uncovering valuable insights and facilitating informed decision-making.
• Managed existing customers in the Midwest region, ensuring successful implementation and adoption of our technology solutions.
• Collaborated with primary champions from four key customers, providing training, change management programs, and enabling users to leverage our technology effectively.
• Established and nurtured Centers of Excellence (CoEs) within customer organizations, fostering growth and expertise in utilizing our solutions.
• Resolved support issues promptly and effectively, leveraging services and consulting partners to deliver additional support as needed.

King Of Prussia, PA, US

• Demonstrated sales leadership by owning approximately 20 key accounts and achieving 104% quota attainment in the first full year.
• Developed strong relationships at all organizational levels, driving new opportunities, adoption, and overall customer success.
• Coordinated efforts with the customer success manager, solution architect, and business development representative to ensure seamless customer onboarding, adoption, and expansion of our technology solutions.
• Created joint success plans with customers, driving adoption and generating demand for additional product investments.
• Built a robust pipeline of opportunities through strategic marketing campaigns, partner relations, and targeted outreach initiatives.
• Collaborated with the business development representative to execute outreach campaigns and engage potential customers, creating new revenue opportunities.

King Of Prussia, PA, US

• Key achievements throughout advancement from Inside Solution Architect > Commercial Solution Architect > Enterprise Solution Architect include:
• Established and served as the East Coast's first solution architect (SA), supporting team growth and development. Transitioned to a field sales role to support a rapidly expanding team.
• Recognized as a top performer within the company’s top team, achieving 114% of quota in 2016.
• COMMERCIAL SA: Exceeded sales targets by generating a 141% quota in 2015.
• INSIDE SA: Expanded the East Coast SA team from one (1) member to three (3), strengthening regional presence; Achieved 96% of quota in 2014 and expanded the field sales organization from five (5) to 25 representatives.
• Developed and implemented the "Governed Self Service" initiative and best practices guide for the global SA team, enhancing efficiency and customer experience. (Guide available at.

King Of Prussia, PA, US

King Of Prussia, PA, US

Glen Allen, Virginia, US

• Led a team of developers and provided internal customer support for personal lines insurance products.
• Developed and maintained quality solutions for legacy and web-based insurance platforms, including customer-facing and internal-facing websites, as well as 3rd party integrations.
• Participated in committees to drive innovation, improve business performance, and shape the company's culture and vision.
• Reduced daily support tickets by 80% through proactive root cause analysis and defect fixes.
• Eliminated reliance on contractors for system support by training internal team members on the technology, resulting in successfully delivering a new application.
• Implemented standard practices for source control, incident tracking, and release management through automation, ensuring consistency and efficiency.

Scottsdale, Arizona, US

• Collaborated with customers to gather system requirements and provide system integration solutions and training for the core RateLinx applications to meet their needs.
• Optimized transportation logistics by integrating with various warehouse management solutions, resulting in enhanced operational efficiency and streamlined supply chain processes.
• Projected cost savings for existing and prospective clients through meticulous data modeling, enabling informed decision-making and maximizing financial outcomes.
• Developed proof of concepts (POCs) and recommended solutions, establishing best practices.
• Managed end-to-end project lifecycle, including development, testing, delivery, configuration, and support.
• Utilized custom data modeling, reports, and dashboard charts/graphs to provide valuable business intelligence.

Toronto, ON, CA

• Collaborated with technical lead and intern coordinator to oversee and track the progress of a conversion effort involving approximately 300 Cobol programs integrated with Datacom to DB2 database.
• Developed and maintained Cobol and JCL on a back-office financial transaction mainframe.
• Acquired proficiency in Cobol and assisted in instructing a group of four (4) interns and a full-time employee to enhance their technical skills.

Toronto, Ontario, CA

• Established and managed a successful painting franchise, overseeing all aspects of the business, including recruiting, training, and supervising multiple project crews, developing effective marketing strategies.
• Coordinated an average of 5 weekly projects with 2-3 teams of 3-4 resources, executing contracts exceeding $100k and maintaining exceptional quality and high customer satisfaction ratings in the region.
• Conducted cold calls to acquire new customers, fostered relationships, provided estimates, and finalized sales contracts.

Toronto, Ontario, CA

• Oversaw and guided a three-person crew to successfully complete painting projects while ensuring they had the necessary skills and resources.
• Achieved 100% customer satisfaction by successfully executing painting projects to meet or exceed customer expectations.
• Reported project status updates to customers and the franchise owner, ensuring effective communication.
• Monitored project supplies and supported crew members, ensuring a smooth and efficient workflow.

Software Engineering, Real Time Embedded Systems

Education record