Eric Bridle Email & Phone Number

Greater New York City Area

Set up remote teams during the Covid-19 pandemic – hired and trained new personnel via Microsoft Teams on Tessitura, five9, SharePoint, Outlook, and Teams. Streamlined and enhanced representatives’ access to reference materials through migration of department files to Microsoft SharePoint. Created and managed the Special Projects: Training program to coach senior reps on training new employees, allowing employee growth and internal professional development. See resume below for more.

Greater New York City Area

Customer service supervisor of 12-14 team members, weekly scheduling management, payroll, hiring and lead trainer for new team members.

Represented the RTC brand as the first point of contact for most subscribers and theatregoers.

Roundabout Theatre Company

Point of contact for group sales, single ticket purchases, subscription orders, internal and external complimentary tickets, VIP requests and certificate requests. Make outgoing calls to assist patrons with subscription inquiries. Assist with subscriber database maintenance, mailings and form filing. Supply graphic design solutions for several projects in the theatre.

Rochester, New York

Redesigned the quarterly newsletter, Landmarks. Editing and Photography. Created mailers, anniversary logos and acquisition brochures.

Bachelor’S Degree, Organizational Communication

Studied Communications, Organizational Communications. Studied for a minor degree in English Literature and Film.

Associate Of Arts - Aa, Graphic Design Major