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Eric Burch Email & Phone Number
SolveIT Manager
at
Greenville Technical College
1 work email found
@apple.com
2 phones found area 618
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
SolveIT Manager
Location
Anderson, South Carolina, United States
Who is Eric Burch? Overview
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Quick answer
Eric Burch is listed as SolveIT Manager at Greenville Technical College, based in Anderson, South Carolina, United States. AeroLeads shows a work email signal at apple.com, phone signal with area code 618, and a matched LinkedIn profile for Eric Burch.
Eric Burch previously worked as IT Consultant at Clemson University and Carpe Facto at Apple. Eric Burch holds Masters Of Divinity, Theology from Covenant Theological Seminary.
Company email context
Email format at Greenville Technical College
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{first_initial}{last}@apple.com
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Profile bio
About Eric Burch
"People don't care how much you know until they know how much you care." John C. Maxwell. This quote is the guiding principle for my life and professional career20 years of customer service experience and a passion for helping those I work with perform at their best to exceed customer expectations. I gained experience by being self-motivated and always wanting to be better than I was yesterday.I have also worked at QuickTrip, Bed Bath and Beyond, and Chick-fil-A.
Listed skills include Discipleship, Theology, Youth Ministry, Teaching, and 28 others.
Current workplace
Eric Burch's current company
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11 roles
Eric Burch work experience
A career timeline built from the work history available for this profile.
Solveit Manager
Current- Manage and Design Helpdesk Operations
- Oversee and design the helpdesk team structure and workflows to ensure timely and effective resolution of all technology-related inquiries and issues.Develop and Coordinate Training Programs
- Lead the creation and implementation of comprehensive IT training programs to enhance staff and students' digital literacy.
- Ensure training programs are aligned with the latest technological trends and organizational needs.
- Implement continuous improvement strategies for helpdesk operations to enhance service quality and user satisfaction.Team Leadership and Development
- Recruit, manage, and develop the SolveIT team, including performance evaluations, staffing, and professional development.
Oct 2024 - Present
It Consultant
Technical Support for the 800+ faculty and staff in Clemson University's College of SCIENCE.Computer and device hardware, software, and peripherals.Install and configure OS and other software on devices. Identify and resolve hardware issues.Consult with department administrative staff, management, and others to provide recommendations for hardware and.
Mar 2022 - Oct 2024
Carpe Facto
Gathered information from consumers on product experience to isolate the root cause of an issue. Report findings to AppleCare Engineering to resolve emerging and trending issues.
Feb 2022 - Mar 2022
Mentoring Mac+ Senior Advisor
Coached and developed new-hire advisors and those returning from leave or developmental rotations. Prepared them for success when needing to work with customers independently. Helped set and achieve individualized goals for mentees by enabling key behaviors on calls and affirming those actions through call evaluations using various coaching.
May 2015 - Mar 2022
Flex Trainer: Rotation
- I Facilitated training and on-boarding for new-hire advisors and advisors progressing to new roles across multiple lines of business.Completed instructor Bootcamp-learned about effective communication and its impact on.
- Learned Blooms Taxonomy of the importance of asking different kinds of questions to help learners think critically about their learning that takes the learner through the three levels of learning … remember.
Jul 2020 - Jan 2021
Senior Advisor
Provided leadership and in the moment feedback to consulting advisors around what steps are needed to assist the customer. Acted as management when customers had complaints or feedback around their experience and worked with them to find a resolution to their problem and ensure their experience turns positive.
Jan 2015 - May 2016
Mac+ Advisor
Provided excellent customer service to clients via phone calls to troubleshoot hardware and software issues for iOS, Mac, and Beats devices.
Feb 2014 - Jul 2015
Geek Squad Home Theater Cadet
Performed various fulfillment duties for clients in their homes, including delivery, installation, and networking, primarily focusing on Home Theater technology.-Wall-mounted HD TVs in customers' homes and businesses.-Experience discreetly running HDMI cables, coax cables, and ethernet cables.-Experience installing home surround sound systems.-Experience.
May 2013 - Feb 2014
Apple Expert
-2 years’ sales experience helping customers find complete solutions for their technology needs for computers, mobile devices, accessories, and services. -Completed all Apple Expert Sales training. -Completed sales training for certification on Microsoft, Android, Google, and multiple other product manufacturers. -Consistently exceeded job role metrics as.
Feb 2012 - Feb 2014
Youth Intern
Kirk Of The Hills Presbyterian Church
-Large group teaching and discussion leading (Sunday School and Sunday PM fellowship).-Small group leading and dynamics (Discipleship-groups)-Discipling/mentoring students (contact ministry).-Event planning and fulfillment (camps/conferences/one-time events/service projects, etc.).-General ministry administration.-Meet regularly with Minister of Youth for.
Jun 2008 - Aug 2011
2 education records
Eric Burch education
Masters Of Divinity, Theology
Covenant Theological Seminary
Bachlors Of Science, Pastoral Studies
Lee University
FAQ
Frequently asked questions about Eric Burch
Quick answers generated from the profile data available on this page.
What company does Eric Burch work for?
Eric Burch works for Greenville Technical College.
What is Eric Burch's role at Greenville Technical College?
Eric Burch is listed as SolveIT Manager at Greenville Technical College.
What is Eric Burch's email address?
AeroLeads has found 1 work email signal at @apple.com for Eric Burch at Greenville Technical College.
What is Eric Burch's phone number?
AeroLeads has found 2 phone signal(s) with area code 618 for Eric Burch at Greenville Technical College.
Where is Eric Burch based?
Eric Burch is based in Anderson, South Carolina, United States while working with Greenville Technical College.
What companies has Eric Burch worked for?
Eric Burch has worked for Greenville Technical College, Clemson University, Apple, Geek Squad, and Best Buy.
How can I contact Eric Burch?
You can use AeroLeads to view verified contact signals for Eric Burch at Greenville Technical College, including work email, phone, and LinkedIn data when available.
What schools did Eric Burch attend?
Eric Burch holds Masters Of Divinity, Theology from Covenant Theological Seminary.
What skills is Eric Burch known for?
Eric Burch is listed with skills including Discipleship, Theology, Youth Ministry, Teaching, Preaching, Mac, Mac Os X, and Solution Selling.
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