Eric Burks

Eric Burks Email and Phone Number

Sr Systems Administrator @ HicksNewMedia
Eric Burks's Location
Los Angeles, California, United States, United States
Eric Burks's Contact Details

Eric Burks work email

Eric Burks personal email

About Eric Burks

With over 6 years of experience in the U.S. Air Force as an Electro-Environmental Systems tech and over 20 years of experience as an IT Professional, I have been a steady top-level performer with exceptional interpersonal, communication, and public relations skills. I possess unparalleled experience with the ability to build and direct personnel through leadership, creativity, and effective management. I am not only results-oriented and highly motivated to succeed; I am also a team player. I am always seeking new ways for continuous improvement of processes and procedures as well as personal growth.

Eric Burks's Current Company Details
HicksNewMedia

Hicksnewmedia

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Sr Systems Administrator
Eric Burks Work Experience Details
  • Lenax
    Sr. Systems Administrator
    Lenax Jun 2018 - Present
    Sr. Systems Administrator at Lenax - LAX - Los Angeles
  • Hicksnewmedia
    Sr. Segment Editor / Author
    Hicksnewmedia 2009 - Present
    Roseville, California, Us
    Covering entertainment news, red carpets, technology events, as well as tech reviews.
  • The Anti
    Project Manager
    The Anti Jul 2022 - Aug 2022
    Jacksonville Beach, Florida, Us
  • Nbcuniversal Media, Llc
    It Applications Support Supervisor
    Nbcuniversal Media, Llc Aug 2017 - May 2018
    New York City, Ny, Us
  • Nbcuniversal Media, Llc
    Programmer Analyst
    Nbcuniversal Media, Llc Mar 2014 - Aug 2017
    New York City, Ny, Us
    • Provide end-user support for the Prolog Manager, Prolog Converge, PMWeb and Prolog Mobile software. This includes the customization of screens, processes and reports, as required, to satisfy the end-user requirements.• Maintain Prolog Manager, Prolog Converge and PMWeb application versions installed on the servers• Provide ad-hoc troubleshooting support for the Prolog and PMWeb Modules and Forms; and acts as a Level 1 support to Prolog software end-user trouble tickets.• Maintain effective professional relationship with business client, vendors and all other Creative team members• Identifies opportunities to enhance the Prolog Manager, Prolog Converge and PMWeb applications using substantial creativity, resourcefulness, and innovation• Manage and conduct user training on Creative SystemsTechnologies:Applications: PMWeb, Prolog Manager, Prolog Converge, Prolog Mobile, GlobalScape EFT Server, SAP/SRMDevelopment Tools: MS SQL Server, SSRS, Crystal Reports.Infrastructure: Windows Server, Web Services, .NET, IIS, Citrix
  • Aecom
    It Infrastructure Specialist Iii - Lax - Los Angeles Ca
    Aecom Dec 2010 - Mar 2014
    Dallas, Texas, Us
    Provided analytical support to an assigned business unit by applying business and information technology solutions to a broad range of business unit processes as it pertains to Prolog Manager (Document Control Application); Served as the primary contact and technical resource within a department; Performed a variety of technical support and training duties involving the use of Prolog manager and 3rd party applications including but not limited to creating and customizing reports using Crystal Reports Writer.The scope of help desk assistance included mid-range, client/server, desktop computer, and networks.
  • Aecom
    It Infrastructure Specialist Ii - Sacramento Big Build Project
    Aecom Aug 2007 - Dec 2010
    Dallas, Texas, Us
  • Volt Technical Resources / Apple
    Team Manager - Iphone
    Volt Technical Resources / Apple 2007 - 2008
    Orange, Ca, Us
  • City Of Sacramento
    Department Systems Specialist
    City Of Sacramento Mar 2006 - Oct 2007
    Sacramento, Ca, Us
    To provide analytical support to an assigned business unit by applying business and information technology solutions to a broad range of business unit processes and applications; to serve as the primary contact and technical resource within a department; to serve as primary liaison with information technology professional and technical staff; to perform a variety of technical support and training duties involving the use of hardware, application software, and networks. The scope of help desk assistance may include mainframe, mid-range, client/server, desktop computer, and networks.
  • Meridian Systems
    Application Analyst
    Meridian Systems Nov 2000 - Aug 2006
    The Analyst functions as the first point of contact for users of Meridian products, and is responsible for troubleshooting and resolution of customer reported issues. The analyst ensures that issue resolution is accomplished in a timely, accurate and customer-centric manner. If necessary, the analyst will escalate service incidents to a senior analyst for additional troubleshooting, however the support analyst will continue to operate as the point of contact to the customer until the issue is resolved.
  • Bill Graham Presents
    Event Staff
    Bill Graham Presents 1998 - 2001
    Us
    Part-time event staff security.
  • United States Department Of Defense
    Aircraft & Fuel Systems Mechanic
    United States Department Of Defense 1993 - 1999
    Washington, Dc, Us
    Aircraft Depot & Time Compliance maintenance
  • United States Air Force
    Aircraft Electrical And Environmental Systems Mechanic
    United States Air Force May 1986 - Oct 1992
    Randolph Afb, Tx, Us
    Inspect and evaluate aircraft E & E maintenance activities and determine operational status of assigned assetsPerform off-equipment maintenance on E & E system components and associated test equipment, including control, caution and warning panels, lighting equipment, frequency and load controls, anti-icing controllers, voltage regulators, actuators, relays, motors and moreInterpret inspection findings, determine corrective actions and ensure compliance with technical publications and directivesExcel in reading blueprints and schematics and the meaning of symbols used in wiring diagramsHandle, label and dispose of hazardous materials and waste according to local and federal environmental standards

Eric Burks Skills

Project Management Management Troubleshooting Crystal Reports Leadership Training Business Process Technical Support Customer Service Microsoft Sql Server Social Media Prolog Program Management System Administration Microsoft Office People Skills Microsoft Project Wordpress Strategic Planning Photoshop Sql Dreamweaver Analysis Ms Project Prolog Manager Prolog Converge Adobe Acrobat Os X Prolog Mobile Pmweb

Eric Burks Education Details

  • California State University-Sacramento
    California State University-Sacramento
    General
  • Kubasaki High School
    Kubasaki High School

Frequently Asked Questions about Eric Burks

What company does Eric Burks work for?

Eric Burks works for Hicksnewmedia

What is Eric Burks's role at the current company?

Eric Burks's current role is Sr Systems Administrator.

What is Eric Burks's email address?

Eric Burks's email address is er****@****ail.com

What is Eric Burks's direct phone number?

Eric Burks's direct phone number is +191667*****

What schools did Eric Burks attend?

Eric Burks attended California State University-Sacramento, Kubasaki High School.

What skills is Eric Burks known for?

Eric Burks has skills like Project Management, Management, Troubleshooting, Crystal Reports, Leadership, Training, Business Process, Technical Support, Customer Service, Microsoft Sql Server, Social Media, Prolog.

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