Eric Celis Email & Phone Number

9 years of experience testing client server applications with sound knowledge of telecommunications protocols and standards. Proficient in software testing life cycle including test strategy preparation, test plan development, test case creation, test execution, data mapping and bug tracking. Created test plans and test cases based on analysis of business requirements and software requirement specifications. Executed the plan and managed all activities in the plan to ensure that all objectives were met and that the solution worked as exected.

Provided development and project facilitation support for large to very large-sized system enhancements for various billing systems. Planned, monitored and delivered all aspects of assigned projects, from initial needs assessments through development, testing implementation and production support.

Managed several features to completion and provided leadership to 10 to 12 direct reports. Delegated activities and tasks to staff and ensured that the responsibilities and expectation of all direct reports were defined and understood. Facilitated weekly team meetings, individual consulting, and quarterly performance evaluations to motivate team members and foster a cohesive work environment.

Served as Project Manager to implement client-server billing and customer care solutions. Involved in front-end process, working with the Client, Systems Engineers, and technical lead developers to define the functional requirements and high-level designs. Responsible for project prioritization and forecasting. Monitored project activities and advised management of issues due to resource availability.

Provided development and project facilitation support for large to very large-sized system enhancements for various billing systems. Planned, monitored and delivered all aspects of assigned projects, from initial needs assessments through development, testing implementation and production support.

Provided development and project facilitation support for small to medium-sized enhancements for mainframe billing system for ALLTEL Communications. Planned, monitored and delivered all aspects of assigned projects, from initial needs assessments through development, testing implementation and production support.