Eric Clardy Email & Phone Number

Jacksonville, Fl

Perform analytical support and sustainability audit validation for various front line units while meeting service level agreements. Provide post-mortem process sustainability testing oversight to various front line units to ensure adherence with regulatory, enterprise, and internal guidelines. Prepare and maintain documentation for the tracking, monitoring, and escalation of risk related issues to management, including Control Plans, Dashboards, and Scorecards.• Development of script, testing, and reporting for various lines of business that requested improvement through initiating business control remediation request or SIAI• Streamlined processes and retirement of 40% of audit pipeline so that additional severity audits could be validated and remediated

Simi Valley, Ca

Served as Interim team manager for Simi quality team for second and third quarters of 2016 and developed testing script for internal QA of complaint resolution process.• Championed team to meet and exceed company goals• Responsible for audited centralized complaints, underwriting process steps, and vendor flood correspondence• Managed and lead weekly meeting with team partners in various sites on how to improve case management reviews

Simi Valley, Ca

Responsible for processing loan modifications for all investor segments for clients where detailed documentation is essential. Retrieved notice of signed modification documents, ensured quality control review of documents and new loan terms, and submitted modification update requests• Managed inventory reporting that reduced aging by 80%• Delivered client resolution by being top performer in case reviews to completion

Thousand Oaks, Ca

Researched and resolved loan defects relating to pricing issues. Loan pricing defects were drastically reduced for the Correspondent Lending Division.• Transaction management within pricing solutions included engaging with clients, secondary, loan servicing, management, sales, post-purchase, QA, and finance to resolve issues

Los Angeles, Ca

From conception to prototype, managed, aided with design, addressed patentable specifications, wrote and proposed full business plan for subsidiary company, and procured all suppliers and sub-contracted work for an inspection camera system. Delegated weekly tasks and supervised company meetings with contract manufacturers, suppliers, and current and potential future clients.• Spearheaded and successfully completed Green Plumbing Program including writing of the training program, creation of product catalogue, and completion of present plan and future endeavors• Created savings of $60,000 for company by building in-house equipment• Negotiated with industry leading OEM partners where cost reductions of 50% were achieved• Experienced with supplier invoice disclaimers, defense and indemnification clauses, and non-disclosure agreements and drafted contracts with suppliers, buyers, and clients

Positions include Account Executive and Senior Loan Processor and Funder.

Mba, Business

Bba, Marketing

Activities and Societies: Future Business Leaders of America, Society for Advancement of Management, New River Valley Marketing.