Review and create marketing/advertising content for your businessExercised Social Media as a Profitable ToolFashioned content using creative voice to attract new audience and consumers.Wrote and edited daily blog entries (2-3 per day)Created e-mail campaigns to current and perspective customersHosted hospitality events

Manage all written communications for company. - Create and edit content for marketing of products and services - Analyze use of Social Media and traditional media outlets to increase visibility of companyMentor company officials on various projects. - Provide instruction on presentation software: PowerPoint, Excel, etc. - Review verbal and written presentations to new and existing customers of company.

Cultivated business’ craft beer department through research and engagement.Recognized by leadership for yearly sales increases of 30%.Composed proposals for customer special orders.Expanded company’s social media engagement [Untappd, Twitter, Facebook]Developed campaign that increased site visit over 1600%.

Developing Company Voice - Responsible for Written Content/Social Media

Internet-based retailer that specializes in pre-owned Rolex and other high-end timepieces and jewelry.; Oversaw three different departments (Customer Service, Shipping/Receiving, and Showroom) for company. Directed different staff members on their daily assignments for the company.Developed analysis of new audiences to drive prospective customers to company website. - Researched with supervisor markets that company should address with content to increase initial and sustained… Show more Internet-based retailer that specializes in pre-owned Rolex and other high-end timepieces and jewelry.; Oversaw three different departments (Customer Service, Shipping/Receiving, and Showroom) for company. Directed different staff members on their daily assignments for the company.Developed analysis of new audiences to drive prospective customers to company website. - Researched with supervisor markets that company should address with content to increase initial and sustained visits to website. Included market characteristics and changes to content.Generated content for company's website. - Created and edited video/photographic images - Wrote all product listings (10+ per week) - Created weekly blog articles on different products/servicesDirect Communication with consumers and businesses. - Managed company's chat room - Wrote and edited all written communication (letters, e-mails)Processed International and Domestic shipping for company. - Developed a customer-focused process involving review of product and increased communication pre- and post-shipping date that decreased product returns by > 30% Show less

Institution of Higher Education in the Missouri state education system.; Developed and taught various courses for the Mass Communications Dept.Conducted and wrote research papers for presentation/publicationOversaw a format change at the University Radio Station as the Faculty Adviser and developed a research program to gauge audience activity.

Assisted in the creation of new courses for a beginning program, which also included the construction of a TV studio for production.Sat on College Committee for Outside RelationsServed as Faculty Adviser for Student Radio Station