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Over 20 years of experience designing, developing, integrating, upgrading and maintaining business software solutions.Worked as the primary solutions architect in pre-and post-sales roles in three businesses; secured and deepened relationships with several Fortune 500 clients. Played key role in enabling a high-tech company to grow 25X by designing, developing, and continuously upgrading its business platform.Improved clients' business performance and efficiency by analyzing their business needs, recommending process and product improvements, and providing technical and customer support. Trained customers to use products and platforms.Routinely interfaced with upper management and technical teams of clients and employers. Gave demos and presentations to prospective clients and spoke at industry events. Wrote business plans, proposals, technical specs, and web content. Developed and demonstrated prototypes and proofs of concept.KEY SKILLS: ► Business Analysis ► Technical Documentation ► SDLC ► Database Architecture ► FileMaker Platform ► MySQL ► PHP ► iOS ► Troubleshooting ► Customer Support ► Management ► Mentoring ► Written and Verbal Communication
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Product ManagerAppleLos Gatos, Ca, Us -
Product Owner/ManagerApple May 2022 - PresentCupertino, California, United States
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Content StrategyApple Jun 2019 - May 2022San Francisco Bay Area
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Developer AnalystLionbridge Apr 2018 - Jun 2019San Francisco Bay AreaOn contract to Apple -
Principal ConsultantCulver Solutions, Llc Mar 2016 - Apr 2018San Francisco Bay AreaAs both a primary contractor and subcontractor, interfaced with clients as the initial point of contact, assessed business needs, recommended process improvements and worked with client teams to develop processes and apps that increased user-engagement and productivity, and improved clients' bottom-line.► Solicited, assessed and documented initial business needs and requirements for clients.► Managed multiple projects simultaneously, while working under tight deadlines and budgets.► Worked with team members to architect, design, develop and troubleshoot FileMaker-based solutions.► Integrated FileMaker-based apps with other databases, such as MySQL, Oracle, Postgres, as well as web services via REST and other APIs.
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Managing Director - West CoastThe Support Group Mar 2010 - Feb 2016San Francisco Bay AreaWith offices in Boston, New York City, San Francisco, and Los Angeles, The Support Group is a consulting firm that develops custom desktop, web, and mobile applications for businesses.Senior member of the west coast team of a large FileMaker consulting firm. Worked as the initial point of contact with clients to assess business needs, recommend process improvements and work with our team to develop custom business solutions.► Obtained, evaluated and documented initial business requirements for clients.► Worked with team members to architect, design and develop FileMaker-based solutions.► Worked primarily in FileMaker versions 11, 12, 13, 14, and 15, deploying FileMaker server-based solutions to desktop, web and iOS clients, via FileMaker client, PHP, WebDirect, and FileMaker Go.► Enabled an environmental consulting firm to close $100 million in new business by building system that manages its clients' projects and cut time to gather information for reports from weeks to minutes.► Revamped and maintained system that enabled a major retailer to manage all processes related to its online catalog, including project management, digital asset management, pricing, receiving, and packaging. -
Vp Of It, Principal ConsultantCapital Asset Exchange & Trading, Llc Nov 2004 - Feb 2010San Francisco Bay AreaCAET is a leading platform for the world’s capital asset markets, congregating buyers and sellers into one platform, creating high net present value matches through proprietary analytics, and helping buyers and sellers transact in a simple, value-added way.Architected and built trading sales platform and online marketplace, which spearheaded growth from 4 to over 80 sales representatives and increased annual revenue from $4 million to >$100 million. Managed engineering team and trained sales reps on trading system and sales tactics. Negotiated contracts with and managed vendors and consultants. -
Principal ConsultantAbility Business Integration, Inc. Mar 2002 - Nov 2004Sacramento, California AreaCustom business solutions provider. Closed sales and successfully delivered custom software solutions to clients. Notable clients: Stanford University, Stanford Medical Center, Apple, and Capital Asset Exchange and Trading.
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Sr. Systems Engineer, Business Account ManagerFilemaker - An Apple Subsidiary Mar 2000 - Mar 2002San Francisco Bay AreaDeveloped and delivered sales training; attended sales meetings and product seminars to stay abreast of industry trends, competition, and new products. Created and delivered high-impact presentations that strategically positioned the FileMaker platform, earning new, repeat, and referral business as a result. Regularly met or exceeded quota. -
Founder And Principal ConsultantInformation Specialists May 1995 - Feb 2000San Francisco Bay AreaCustom business solutions provider. Noted industry expert and speaker at numerous developer conferences. Developed marketing and sales strategy, closed business and successfully delivered custom business applications to clients such as: Amgen, Apple, Coherent, Intuit, Levi Strauss & Co., Mitsui Comtek, Schlumberger, and University of Irvine.
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Technical TrainerClaris, Inc. - An Apple Subsidiary Mar 1990 - May 1995San Francisco Bay AreaDeveloped and delivered training on Claris' products to technical support team, sales reps, and customers.
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Abf3Us Navy Dec 1986 - Dec 1988Norfolk, Virginia Area
Eric C. Skills
Frequently Asked Questions about Eric C.
What company does Eric C. work for?
Eric C. works for Apple
What is Eric C.'s role at the current company?
Eric C.'s current role is Product Manager.
What is Eric C.'s email address?
Eric C.'s email address is er****@****ime.com
What is Eric C.'s direct phone number?
Eric C.'s direct phone number is +150827*****
What skills is Eric C. known for?
Eric C. has skills like Software Development, Databases, Business Analysis, Filemaker, Saas, Database Design, Cloud Computing, Enterprise Software, Software Project Management, Os X, Leadership, Php.
Who are Eric C.'s colleagues?
Eric C.'s colleagues are Bảo Khanh, Savita Pandey, Peter Trost, Sania Pennycooke, Steffi Jose, إبراهيم محمد, Jonathan Janke.
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Eric Gray
Senior Director - Corporate Fuel Management At World Fuel ServicesNew York City Metropolitan Area5aol.com, lycos.com, yahoo.com, jetaviation.com, wfscorp.com4 +120152XXXXX
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