Erik Van Boxtel Email & Phone Number

Taipei City, Taiwan

Responsible for the definition and optimization of the Change Management processes for HSS Taiwan.Managing the Change Management processes with Change evaluation and CAB organization & facilitation in close cooperation with IT Development in Mainland China for IT related major changes.Managing the ISO 27001 certification.Setup and facilitating the Management Change Board consisting of business managers for reporting and business priority setting.

The Hague Area, Netherlands

Responsible for the definition and optimization of the Change Management processes for Aegon AM.Managing the Change Management processes with Change evaluation and CAB organization & facilitation in close cooperation with IT Operations and our off-shore provider in India for IT related major changes.Defining and managing the processes for implementing new finanial securities like Funds, options, bonds and swaps in close cooperation with the portfolio managers and the back-office as well as our customers like pension funds banks and insurance companies.Setup and facilitating the Management Change Board for reporting and business priority setting.

Taiwan

Responsible for the definition and implementation of the Change Management processes for the Global Data Center (Cloud) Services of Trend Micro.All Changes to Infrastructure as well as Software applications follow these processes.Managing the Change Management processes with Change evaluation and CAB organization & facilitation in close cooperation with Cloud Operations in the Philippines, Data Center Operations in the 6 Global Data Centers and the various R&D departments in China, Taiwan, the Philippines and the US.On average 2500 changes are processed annually.

Taiwan

Responsible for all infrastructure projects executed in the Data Centers ofTrend Micro.Managing up to 8 Project Managers in 4 different countries

Taiwan

Responsible for managing all international projects for IBM Taiwan GlobalServices.These projects mainly concern international clients of IBM who need adiverse geographical approach like American Express, Philips, ING, etc.Managing up to 12 engineers in various geographical location andcoordinating between the different IBM teams and contractors

Zoetermeer

Project responsibility for the creation of a Universal Server Farm at theIBM Data Center at Zoetermeer.The IBM USF is a 5 Million facility for e-Business Hosting of externalcustomers providing a completely managedturn-key facility to host their Internet services.

Taipei City, Taiwan

As IBM Service Manager responsible for all services delivered to PhilipsConsumer Electronics in the Asia Pacific region under the globaloutsourcing contract between Philips and IBM.Managing the contracted delivery of services as governed by the agreedSLA and KPI.Services include ERP, Network, Desktop and help-desk outsourcing.Help-desk facilities include the IBM Global Help-desk in Zoetermeer andthe Chinese help-desk located at the IBM Taiwan Office.

Posted as interim CIO at the outsourcing client ATAG at Ulft, Holland.During the course of the outsourcing activities of IBM and ATAG,responsible for the entire IT facilities of ATAG.ATAG consists of 8 companies, all in the kitchen and heating appliancesbusiness in 6 different countries.The ATAG IT environment consists of 12 engineers both in infrastructureand software development.ATAG uses a home-build ERP system developed on their AS/400infrastructure.Additional responsibility of facilitating a good execution of the outsourcingefforts and a smooth transition of facilities, responsibilities and personnelfrom ATAG to IBM.

1995 – 1996 IBM Manager Development Innovation Services1994 – 1995 IBM Application Development Project Manager1993 – 1994 IBM Application Development Team Leader1992 – 1993 IBM Application Developer / Designer1990 – 1991 IBM Application Designer / Maintainer

Bachelor'S Degree, Computer Science

Professional Diploma In Management, Business Administration And Management, General

Mandarin