Eric Czerwonka Email & Phone Number

Grandville, Mi, Us

As Co-Founder of Buddy Punch, I serve our customers and my fellow teammates. Our mission is to help businesses both small and large.We’re making the most error-prone but critical business tasks simple and efficient. Imagine when the stress of having time ready for payroll isn't stress, but confidence. That’s what we’re building here at Buddy Punch.To learn more about Buddy Punch, visit buddypunch.com.

Indianapolis, In, Us

Indianapolis, In, Us

Leadership:• Manage operations of 2 physical locations with over 7,000 sq. feet of storage, up to 3,000 rotating monthly items, and 20+ employees.• Train and create training guidelines and manuals for new employees; produce new hire reporting, payroll setup, login credentials and email setup. Review performance and communicate feedback, guidance, and training to all employees.• Create, design, and maintain company intranet for employee resources and reference; present daily updates with employee schedules, production numbers, sales, and constantly changing rules and regulations.• Built company sales website and lead generation with lead follow up. Manage domains and hosts involved as well as individual and group email addresses.• Oversee 10-15 software vendors and ensure uptime, follow-up on support and feature requests.• Earned and maintain Accredited A+ BBB rating.• Provide a culture for solutions that helps foster productivity among employees, as well as help define our brand to our customers by showing consistency and value.Operations:• Review daily, monthly, and yearly sales data for accurate trends. Communicate with teams for goal guidelines.• Produce and file financial data including sales tax, use reports and payments, payroll and state reporting.• Negotiate, secure, and maintain compliance for Insurance Coverage.Marketing:• Create monthly and yearly marketing plans for print, web, and TV including ad copy for all mediums and creative campaigns.• Write and release monthly email blasts including coupon promotions. Create coupons specific to store needs. • Single handedly create monthly and eye catching artwork in Adobe Fireworks and ad copy specific to each promotion.• Write monthly blog posts; update social media sites with blog, email, and coupon content.• Design graphics and ad copy for banner, search, and re-targeting advertising as well as monitor performance and ad spend.• Built and maintain sales site using Wordpress CMS.

Ch

Problem Solving:• Conducted 3 part/ongoing investigations including recorded interviews with witnesses, claimants, and insured’s as well as performed injury and accident analysis for compensability determinations.• Orchestrated settlement negotiations and ensured compliance with customer service requests including Special Claims Handling procedures.Collaboration:• Worked jointly with and provided guidance to in-house and external Legal Team, Technical Assistants, Special Investigator, Nurse Consultants, and Telephonic Case Managers as well as Team Supervisors in order to bring cases to closure in an efficient and timely manner.• Controlled vendors, managed medical and rehabilitation activity.

Boston, Ma, Us

• Guided up to 3 team members into making appropriate decisions by providing technical expertise and direction on case handling, reserve adequacy, legal issues and compensability thru in person discussions and proprietary computer software.• Investigated and negotiated Workers Compensation claims, practiced litigation management on all files as necessary, managed an average case count of 180 claims, and traveled to and presented claim summaries at onsite claims reviews for 15 different customers.• Handled 4 state jurisdictions, each having their own rules and regulations.

Madison, Wi, Us

Worked directly for Division of Information and Technology (DoIT)• Assisted with content creation for learning seminars using Adobe Fireworks, Dreamweaver, and Microsoft Power Point.• Helped teach learning courses for students & faculty on site in classrooms and computer labs by supporting lectures and on site assistance.

Minneapolis, Mn, Us

• Completed a 13 week management internship in Madison WI. Focused on my adaptability while learning management skills, communication, and decision making.• Learned all aspects of store including loss prevention, in store marketing and presentation, sales goals, scheduling, opening/closing, human resources, and sales and goal management; attained management responsibility of team.

Bs, Consumer Science

Education record