Team Coordinator
CurrentMaintains the flow of the clinic/unit by coordinating with clinical staff to direct and monitor patient location.Greets and screens patients arriving for appointments and checks them in using an automated scheduling system. Assembles and distributes appropriate paperwork to patients and clinical staff.Triage questions and concerns from callers and forward to appropriate staff or department as needed. Schedules all patient appointments related to treatment within the FHCC as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.Works closely with patients, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up.Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.Manages and prioritizes scheduling requests.Recognizes emergency situations and initiates correct code procedures.Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.Assists with the training of new staff.
