Eric Dagg Email & Phone Number

Arlington, Virginia, Us

GTT connects people across organizations, around the world and to every application in the cloud. Our clients benefit from an outstanding service experience built on our core values of simplicity, speed and agility. GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking services.

Little Rock, Ar, Us

In this role, I lead the Channel Sales team in the Pacific Northwest by recruiting, training, and overseeing partners to maintain position as consistent revenue producers for Windstream Enterprise. One of my main duties is to guide channel partners to perform exceptional level of sales quota. I also maximize sales revenue by promoting and educating partners regarding "Right to WIN" space for Windstream. Furthermore, I support partners in presenting and selling Windstream solutions aimed at enhancing customer's networks and applications by engaging with customers/end users and safeguarding data, networks, and assets. I collaborate with various departments to ensure timely delivery of services and partner/customer satisfaction.

Northridge, Ca, Us

In this role, I directed Solution Architecture team and liaised closely with sales management as well as team of Channel Managers with focus on selling award-winning UCaaS suite. Moreover, I acted as "Trusted Advisor" to customers and partners aimed at creating business value of Broadvoice solution. One of my main duties was to develop and launch Broadvoice Certified Installer program for training firm's partners on execution of initial Site Survey, Professional Installation, and Training to customer's end users; encouraged partners to closely align with Broadvoice. I also built training initiative for allowing sales teams to effectively demo newly launched voice platform; featured "Train the trainer" element to ensure communication demo best practices by SA team.

Pleasanton, Ca, Us

During my stint here, I led a Sales Engineering team that served as technical experts across a suite of products and services, such as UCaaS, SD-WAN, MPLS, Managed Network Security, Cloud Hosting, and Cisco Meraki Managed WiFi. I devised and delivered innovative solutions by consulting on WAN/LAN-based IP networks. I engaged directly with clients' C-level teams and orchestrated excellent customer service. In addition, I played a key role as cross-functional leader across Sales, Service Delivery, Support, Product, Marketing, and Engineering.A few of my notable accomplishments are mentioned below:• Built, mentored, and spearheaded Sales Engineering team and positioned team as foundational technical resource for nationwide sales organization.• Collaborated with internal, external, and channel sales teams to determine high-value prospects by identifying customer requirements and devising tailored voice, data, security, and cloud-based solutions.• Envisioned and created solutions as per customer requirements with focus on exceeding traditional project scope aimed at satisfying customer demands and ensuring project's optimal viability/profitability.

Bothell, Wa, Us

This work involved providing professional IT consulting services to small and mid-sized clients, for networks ranging from 5 to 150 PCs. I conducted technology installation, repair, migration, maintenance, and security for clients' IT departments. I also provided hands-on training for consulting teams.

At this time, I was managing the design, implementation, maintenance, and support for clients' network operations. The scope also involved managing 20+ internal and co-located servers comprising Rhombus’ Network Operations Center. My role was to optimize network functionality and operational consistency. I supported Windows 2000 Active Directory integration/administration, Exchange 2000 migration/deployment, security infrastructure, anti-virus/back-up, and provided end-user support. I also integrally supported business development.

Ramsey, Nj, Us

Here, I led a consulting team building proposals, producing estimates, and planning and implementing custom technical projects. That involved Installing and configuring firewall appliances and VPNS, including Netscreen, SonicWall, and Watchguard. Additionally, I served as technical liaison to the account executives. I advanced through the roles of Senior Consultant and Project Manager.► Interfaced with IT personnel and end users to provide technical support.► Partnered with clients in the design, planning, training, implementation, and administration of Microsoft Back Office Products on both Windows NT- and Windows 2000-based networks.

Redmond, Washington, Us

This position was as integral member of Executive Tier Support Team that ensured all technical aspects of Microsoft Senior Executives’ keynote addresses were executed perfectly, such as demonstrations and PowerPoint presentations.► Instrumentally contributed to facilitating the technical production of Windows 98, IE 5.0, and Office 2000 product launches.► Led series of high-profile events, including Tech Ed, Comdex, WinHEC, Microsoft Technical Briefing, and the Professional Developers Conference.

Bachelor Of Science (Bs), Business Administration - Management Information Systems

Cloud Technologies, Devops And Cloud Architecture

Education record