Eric Danserau Email & Phone Number

Measure the experience of your visitors in real-time and create the best experience!There are many ways we use to try and understand our client’s intentions, knowledge and experience when he enters our locations and/or interacts with your products. However, most customer feedback solutions fail to help a retailer improve his store experience because they are:• Collected hours if not days after the visit and records how a customer remembers his/her experience rather than how it actually was.• Obtained from customers with time on their hands or interests in sharing an opinion i.e.: interviews and surveys are time consuming.• Too general to provide actionable insight by lacking details about when the customer visited e.g.: lunch-time or weekends or which part of the store it visited e.g.: which cash-register lineTryLikes has engineered and delivered a solution that is both very innovative and easy to use. Our solution measures customer feedback:• As it happens, while a customer is still in the store and instantly shared with the staff• Captures the feedback of up to 60% of customers compared to the 2% industry standard• Provides actionable insights by including detailed information about when and where the feedback was provided.Already, 100+ retailers in Europe are reaping the benefits of the TryLikes solution, among those are: • McDonalds• ING• PWC• HeinekenThe sectors where our solution created the biggest impact are:• Supermarkets• Food and Beverage• Consumer packaged good• Banking• Other retail storesOnce you work with us, your customer’s experience will improve through smarter decisions, faster reactions and quick adaptation to an ever-changing clientele. i.e.: a supermarket raised the customer’s satisfaction of its cash register experience from 80% to 99.9% within 2 weeksTogether, let's redefine your customer experience.Visit TryLikes for an evaluation of your needs today: www.trylikes.comemail: eric@trylikes.com

Listed skills include Solutions Marketing, Customer Satisfaction, Customer Experience, Consumer Behavior, and 14 others.

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  Vp North American Market

  Trylikes

  May 2016 - Present - Région De Montréal, Canada

  Measure the experience of your visitors in real-time and create the best experience!@TryLikes we provide you "real-time data" as your customer journeys through your stores or when he is facing and interacting with your products. So you get an instant, real assessment of his experience and knowledge, not a second after. Powerful KPIs and indicators delivered in a simple, not simpler fashion, right to your portal.You can personnalize your Trylikes solution to fit your needs and once you'll start, you will definitely see your volume of answers and the veracity of them grow exponentially.The end results his smarter decisions, faster reactions and quick adaptation to an ever changing clientele.Redifine your customer experience.Visit TryLikes for an evaluation of your needs today: https://www.trylikes.com