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Results oriented operations and general management executive with extensive experience in leading national service and distribution organizations. Recognized for the ability to turn around underperforming business units, improve customer satisfaction, and increase annual revenues through exemplary strategic planning, tactical leadership, and staff training. Broad based expertise includes P&L responsibility, multi-site management, acquisitions, change management, production, quality, business development, sales and marketing, customer service, and daily operations. Dedicated to building and motivating high performing teams that consistently exceed corporate and client expectations.SpecialtiesDemonstrated capability of building and motivating high performing teams that consistently exceed expectations.
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General ManagerCintas Jun 2017 - PresentMason, Oh, Us -
Regional Business DirectorCintas Aug 2014 - PresentMason, Oh, Us -
Arnold Logistics Center General ManagerBoy Scouts Of America Jan 2013 - Jul 2013Irving, Tx, Us -
Territory ManagerBoston Scientific Jul 2011 - Jan 2013Marlborough, Ma, Us• Urology and Women's Health responsibility for disposable sales growth and capital sales of the Cleveland, Ohio Territory. Product portfolio includes pelvic floor reconstruction (mesh, grafts, urethral slings and bulking) and abnormal uterine bleeding markets (hydrothermal ablation). Accountable for operating room case coverage and hospital contracting. Targeted physicians include urologists, gynecologists and urogynecologists -
Director, International Sales And OperationsMyers Industries Apr 2009 - Jul 2011Akron, Oh, UsInternational manufacturer of polymer products for industrial, agricultural, automotive, commercial, and consumer markets, which also distributes tools, equipment, and suppliers for the tire service and undervehicle repair industry• Managed 6 branches ( 3 Canada – 3 Central America), 4 outside sales representatives, 1 internal manager, 78 total employees with 35 million in annual revenue• Facilitate acquiring new customers, branch expansion and explore acquiring existing business fitting our current business model• Implementation of sales training for International sales representatives• Exceeded budgeted Sales and EBITDA for fiscal 2009. -
Director Of Marketing And Sales DevelopmentMyers Industries Apr 2008 - Apr 2009Akron, Oh, Us• Managed 6 internal staff at corporate office and “dotted-line” supervision of 36 branch managers• Developed and implemented training program for 170 outside sales representatives.• Lead development and start up of e-commerce website• Developed and implemented monthly selling tools for the outside sales force -
Director Of Sales And Operations - Western RegionMyers Industries Nov 2007 - Apr 2008Akron, Oh, Us• Managed eighteen branches and five internal managers at the corporate level• Direct sales and operations in excess of $80M annually• Serve as a member of the restructuring committee to create and implement a new configuration for the company’s regional distribution centers• Function as a member of the executive board to select a single source vendor with highest dollar volume of products sold by branches -
General ManagerCintas Sep 1997 - Oct 2007Mason, Oh, UsThe largest uniform supplier in the U.S., which also provides cleaning, first aid and safety products, document handling and storage, and suppliesBranch Manager, Charleston, WV (2004 – 2007)• Managed 29 routes, 8 managers, and a staff of 78 serving 2,200 customers• Increased annual revenue by 12.48% in 2005, by 11.28% in 2006, and by 14.20% in 2007, for a total of $3.5 million in additional revenues• Improved customer satisfaction from 60% to 68% in 2005 and to 75% in 2006• Created 20 new jobs and promoted four partners to management positions, while decreasing overall turnover from 35% to 24.5% and driver turnover from 49% to 18% • Raised internal audit score from 45 to 94 from 2004 to 2006• Increased total profit dollars by 1.2%General Manager, St. Louis, MO (2003 – 2004)• Managed 21 routes, 10 managers, and a staff of 120 serving 2,500 customers• Increased annual revenue by 8% over the previous year and total profit from 1% to 4%• Improved customer satisfaction from 50% to 62% from 2003 to 2004• Spearheaded a $350,000 project to add additional storage space and washing equipment • Raised the internal audit score from 28 to 96 in 2004• Replaced six of ten managers in the first year due to poor performanceService Director, Cincinnati, OH (2003)• Supervised 55 service managers located in eight states• Facilitated merger of the existing Cintas facility and the firm’s largest acquisition in Charleston, WV Service Manager, Louisville, KY (2000 – 2003)• Managed a supervisor and eight routes that generated over $125,000 in weekly revenue• Improved customer satisfaction from 72% to 83%• Ranked third ‘Peak Performer’ out of 28 service managers for FY 2002• Obtained a $325,000 contract, prompting the location to receive an Outstanding Achievement award• Achieved 0% employee turnover for the entire fiscal yearSales Representative, Louisville, KY (1999 – 2000)Management Trainee, Louisville, KY (1997 – 1999)
Eric Darnley Skills
Eric Darnley Education Details
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Muskingum UniversityEconomics & Business
Frequently Asked Questions about Eric Darnley
What company does Eric Darnley work for?
Eric Darnley works for Cintas
What is Eric Darnley's role at the current company?
Eric Darnley's current role is General Manager at Cintas.
What is Eric Darnley's email address?
Eric Darnley's email address is da****@****ail.com
What is Eric Darnley's direct phone number?
Eric Darnley's direct phone number is (513) 459*****
What schools did Eric Darnley attend?
Eric Darnley attended Muskingum University.
What skills is Eric Darnley known for?
Eric Darnley has skills like Leadership, Strategic Planning, Sales, Business Development, Management, Sales Management, Customer Service, Sales Operations, Training, P&l Management, Customer Satisfaction, Contract Negotiation.
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