Led business development initiatives for Kavaliro's Salesforce Revenue Cloud Advisory, Implementation, and Managed Services practices. Ensured customer success through cross-functional coordination of Solution Engineering, Staffing, Project Management, and continued relationships at the C-Level. Conducted detailed needs assessments to gather and document customer requirements for implementation and advisory projects. Also partnered with Salesforce AEs and RVPs to develop new opportunities, enablement strategies, and marketing materials to grow revenue for both Salesforce and Kavaliro. Implemented Go-To-Market strategy for growing Salesforce Practice.

Responsible for developing Salesforce Go-To-Market Strategy for Enterprise opportunities

Lead Sales Executive for Northeast Region focusing on Quote-to-Cash advisory, implementation, and managed services for Enterprise, GBU, and Mid-Market clients. Partnered with Salesforce, DocuSign, and Xactly Account Executives and RVPs to qualify, scope, and close new opportunities. Managed new and existing customer relationships at the C-Level to drive ATG revenue and ensure Customer Success by meeting their future state vision. Coordinated internal processes for Solution Engineering, Staffing, and Project Management for successful project delivery. Worked with Salesforce AEs and RVPs on enablement strategies for new solutions and product positioning.President's Club 2021

Sales Lead positioning Microsoft, Salesforce, AWS, and Google Analytics consulting services for Healthcare and Life Science prospective and existing clients. Partnered with Microsoft, Salesforce, AWS, and Google AEs and RVPs to qualify, scope, and close new opportunities. Worked with internal HLS Client Partners and Technical Teams to ensure project and client success. Member and event organizer for Slalom Philadelphia’s Diversity, Equity, and Inclusion Hispanic/Latinx community Unidos.

Core Account Executive tasked with growing new business and managing existing Salesforce customers in the Small Business segment. Led strategic deal cycles in a team-selling environment with customers seeking solutions for their Sales, Customer Support, and Marketing processes, working directly with C-Level and technology stakeholders. Prospected for new business through strategic campaigns, cold-calling, and targeted accounts to grow pipeline, generate new business, and drive add-on sales. Educate C-Level, IT, Marketing, and Sales leaders on benefits and best practices of Salesforce through enablement and training sessions both virtually an in-person. Performed virtual and on-site demos of Salesforce Sales Cloud, Service Cloud, Communities, Knowledge, Field Service Lightning, Live Agent, Salesforce Inbox, Quip, Data.com, and SalesforceIQ for prospective customers. Developed a “Service Handbook” used by Salesforce teams in the Small Business, Growth Business, and Mid-Market segments. Salesforce 1-1-1 (equity, technology, time) Participant – Led team outing to package goods for Hurricane Relief for Puerto Rico in 2017

Service Cloud Specialist aligned to three teams covering the New York City and Boston territories in the Small/Medium-sized Business and Financial Services space. Ran strategic deal cycles in a cross-functional team-selling environment with customers seeking solutions for their customer support processes. Prospected for new business through strategic campaigns, cold-calling, marketing, events, and targeted accounts to grow pipeline, generate new business, and drive add-on sales. Performed virtual and on-site demos of Salesforce Service Cloud, Customer Communities, Knowledge, Field Service Lightning, and Live Agent for prospective customers. Hosted Customer Community workshops in NJ and NY through collaboration with Core AE’s, Business Development, and Marketing. Ran Service Cloud/Desk.com booth at both New York City and Boston World Tour Events. Enabled Small Business and Growth Business Account Executives on Service product functionality, benefits, and talk tracks.

Desk.com Account Executive aligned to three teams covering the Toronto, Northern Virginia, and Atlanta territories in the Small/Medium-sized Business and Financial Services space. Ran strategic deal cycles in a cross-functional team-selling environment with customers seeking a solution for their case management processes. Prospected for new business through strategic campaigns, cold-calling, and targeted accounts to grow pipeline, generate new business, and drive add-on sales. Performed virtual and on-site demos of Desk.com for prospective customers. Ran Desk.com booth at New York City and Toronto Salesforce World Tour Events. Enabled Core Account Executives on Desk.com functionality, value proposition, and talk tracks.

Cultivated new international, domestic, logistics, and commercial relocation opportunities with C-Suite, HR, and Procurement Executives through cold-calling and networking. Organized and led training exercises with Sr. Management and peers. Performed implementation meetings and site visits with new clients alongside our Client Services Team. Required to manage budget, personnel, and scheduling of commercial relocation opportunities. Worked across multiple departments such as Operations, Customer Service, and Marketing to satisfy client’s needs and discounts to maintain profitability, ensuring customer success.Named National Accounts Salesperson of the Month in July 2013 by UniGroup/United Van Lines from a pool of over 991 agents nationwide.

Prospected and scheduled meetings with C-Suite Executives for the Healthcare Benefits Brokerage and Consulting Division through cold calling 70-100+ individuals per day. Fostered new business development by working directly with a team of insurance brokers to ensure they had all the tools needed to be successful in front of potential business partners. Ranked Number 1 in quality of leads by management. Organized and led training exercises for team.

Generated new business for ADT Security Services through face-to-face meetings with residential customers in a commission-only environment. Consistently surpassed quota and was among the top Sales Representatives in my region. Managed installation dates and times while balancing sales call schedule in a fast-paced environment in conjunction with Installation and Sr. Management Teams. Created self-generated sales by cold-calling new homeowners, prospecting neighborhoods, and working trade shows. Trained new ADT Sales Representatives on the ADT Model Sales Call & Sales Techniques. Lead Video Surveillance Sales Representative.

Contacted existing Wells Fargo customers to offer debt consolidation solutions. Cold-called approximately 50 individuals per day to drive business and take credit applications. Worked with Wells Fargo loan officers to develop loans for individuals with credit scores below 600. Presented solutions to customers face-to-face such as mortgages, auto loans, and lines of credit.