Eric Denis Email & Phone Number

Lucerne, Switzerland

Edinburgh, Scotland, Gb

Private Banking IT-regulated area| Project management of :Lifecycle of security components (CheckPoint firewalls, email gateways, WAF...)Scrum Master for the roadmap of the IT application(s) (budget requirements, Scrum methodology, Jira dashboard, daily follow-up, communication with management)Change of banking technology projects (email migration to o365...)Agile, hybrid or waterfall project management with Jira/Confluence/SharePointDefinition of the standard use of Jira and introduction to the IT teamsCreation and control of the project budget (actual, forecast, budget), planning, communication, supplier managementOrganization of release cut-over weekendsContinuous learning via the internal competence platform (Agile, AWS Cloud Computing...)

Zürich, Ch

Projects management and management of an interdisciplinary international teams in a matrix organisation (project managers, architect, BPMN engineers, Business Analyst, IT analysts, IT technical engineers, testing teams and third party suppliers)Global deployment in operation of the digital platform for international customers’ projectsGlobal IT lead for all global customer projects (requirements, work packages definition, project implementation management and control, production roll-out)Platform product management (cost model definition, capabilities improvement, roadmap)ICT Delivery process definition from IT requirements until handover to ICT support operation for hybrid and agile project with software configuration and development.IT strategy advisory and deployment: sourcing, team organisation for projects and operations.

Meggen, Lucerne, Ch

ICT senior project management (legacy migration and new technology)strategy management advisory: sourcing, team organisation.Team recruitment, role descriptions.Product owner (business requirements, roadmap creation, cost model, development management, technology on-boarding).IT project delivery team management, Agile Scrum method, delivery processes and improvements.Sales and pre-sales support.

Worblaufen, Bern, Ch

• Management of the projects' portfolio with a team of solution architects, project managers and technical engineers.• Software Deliveries’ supervision with projects’ steering, releases management and suppliers' coordination.• Performance accountability for projects' budget and margin.• Integration of the extended work-bench team (post-merger) within the new organisation.• Maintenance and support contracts (SLA’s) continuity and negotiation.• Management of three key international customers as account manager.

• Leading the projects' delivery operations for software solutions (products/customization).• Management of multi-cultural teams (multi-sites in matrix) of team coordinator, project managers, integration engineers, business requirements analysts and 1st level support engineers. • Projects' portfolio of ~6,5 Mio CHF budget per year with profitability accountability.• Delivery processes continuous improvement (projects planning, integration, testing process improvement). • Successful management of projects in crisis through direct task forces management.• Successfully maintain team capabilities, develop and create new ones through training, coaching, appraisals.• Support pre-sales/feasibility studies (Budget assessment and suppliers quotes and initial planning)• KPIs monitoring, Executive reporting, Customers/Stakeholders presentation.

• Account Management and business development in the Middle East and Europe.• Successfully strengthening B2B relationships with new projects and associated services including M&S contracts.• Successful creation and management of the business development team for the partnership's channel and middle sized operators acquisition. • Creation and deployment of the sales process framework. • Business planning and revenue forecast with the regional Director.

• Management of software solution/custom projects delivery • Management of an international team ( project managers, system administrators, databases administrators, application integration engineers and 1st level support engineers).• Direct projects management at ~ 30% depending TL activities: successful management and control of scopes, budgets and delivery schedules according to each specific customers'​ requirements and business objectives. • Resources planning, team performance appraisal, recruitment, projects portfolio monitoring and controlling.• Integration process improvement, projects steering and crisis management, suppliers management, quotes, projects plan and pre-sales activities.

• Management of several complex projects (software products/customization) in parallel• Coordination of delivery inter-disciplinary teams including suppliers' deliveries.• Accountable for projects budget and margin• Act as the main customer point of contact. • Identify and mitigate risks with plan of actions. • Stakeholders and customers satisfaction management. • Crisis management.

• Provide technical proposals through requirements analysis ; • High design specifications creation;• Answer to RFQ and RFI, BID management ;• Defend proposals during final selection with the key account manager;• Audit customers for functional and technical part of the proposals ;• Coordinate internal actors (sales and Product marketing and development team) ;• Perform demonstration to potential customers ;• Ensure quality of the final technical proposal ;• Maintain and increase customer environment technical knowledge;

Courbevoie, Ile De France, Fr

• Guarantee good projects execution ( milestones, budget, scope ) for software products or custom solutions delivery;• Act as the main technical entry point for the customer (project review meetings, minutes, requirements analysis);• Provide and review projects documentation (project management plan, Ms planning, functional and technical specification, test plan...);• Solution network integration (installation, set-up) and testing;• Manage project team members including suppliers ( >4 peoples) ; • Coordinate project actors (GSM operators, card providers, sub-contractors, banks...); • Design, develop and tests portal linked to product ;• Ensure post-project continuity and « keep open » customer account ;• Act as pre-sale support for sales team.

Courbevoie, Ile De France, Fr

• Install software products or solutions (customization) in customer environment;• Confirm internal acceptance of solution (meet readiness for customer acceptance);• Ensure that the deployed solution is successfully integrated with all interfaces of customer network;• Execute and/or provide support during customer acceptance tests and assist with troubleshooting;• Define test strategy, create test plan and use cases.

• Design and develop different low and high level modules dedicated to the Softtware products (TCP/IP communication API, formatting API etc…)• Development of SMS sending solutions based on version v1.0 of the platform• Unitary tests and global tests• Provide documentation (user guide, administration guide, technical and functional specifications and design, tests plan…)• Integration and user acceptance testing on site• Provide training to customers and internal engineers for knowledge purpose• Provide technical support (24/7)

Master Of Business Administration (Emba)

Master Of Sciences, Electrical, Electronic, Automatism And Computer Sciences