Eric Desban Email & Phone Number
@pb.com
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Who is Eric Desban? Overview
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Eric Desban is listed as Directeur Général at Norafric, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at pb.com and a matched LinkedIn profile for Eric Desban.
Eric Desban previously worked as Managing Director at Norafric and CEO at Postrading. Eric Desban holds Essec Executive Education - Master Management General from Essec Business School Paris.
Email format at Norafric
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AeroLeads found 1 current-domain work email signal for Eric Desban. Compare company email patterns before reaching out.
About Eric Desban
I have an experience of more than 15 years as Operational Director of Business Unit in Anglo-Saxon multinationals, B2B & B2C sectors, as Business Development & Loyalty Director, Quality Director and Technical Director.My project: Return a profitable company by using best practices and by developing people and organizations with the good tools, that the company is a multinational or an expending centralized or decentralized Small and Medium-Sized company.Professional Profile and fields of expertise Customer Service multi-sites management - (Turnover 370 Millions€ - 33 Industrial sites - 64 000 Customers)Business Unit management (Turnover : 25 Millions€ - 100 000 Customers)Technical Service teams management (300 Engineers/field Supports, Hot line, Admin) Customer Care teams management (380 Customer Care Account reps, Admin, Agents)Social plans management and Service reorganization - transfer of activities (centralization) Lead for change - Strategic and organizational projects management Supply Chain (Spare parts management & cost optimisation)Customer Care, Customer Service, Technical Service (Repairs, Trainings, Industrial equipment installation) Fields of interventionDevelop loyalty of Customers portfolioService Development revenues (Upselling) on existing customers installed baseMulti-sites varied teams management (Regional managers, Service branch managers, field Service staff)Strategic development projects management , Business model transformationFields of activityIndustrial mail processing machines (Mailstream) - Software et Hardware Industrial Management of textile articles and equipment of sanitary spaces
Listed skills include Service Client, Change Management, Team Management, Team Building, and 21 others.
Eric Desban's current company
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Eric Desban work experience
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Managing Director
CurrentCeo
CurrentChief Operating Officer
Development & Loyalty Director
This position is also part of the overall board of directors of the company. Service Directors Committee member in Europe (Sales leadership Team)Interface with European teams in order to implement Division’ projects Person in charge in dotted line of Customer Care at National level - 64 000 Customers for 370M€ 33 industrial branches in Textile and 14.
Customer Service Operation Director & Quality Director
This position is also part of the overall board of directors of the company. Service Directors Committee member in EuropeMember of the new European team – Pitney Bowes Technical Services launched in 2011Managed service P&L and growth in service contracts: + 1 M€ in 5 years.Service turnover: 23.5Millions € (which is 7M€ of service contracts and 16.5M€ in.
Customer Service Operation Director - Secap Group Pitney Bowes
This position is also part of the overall board of directors of the company. Service Directors Committee member in EuropeManaged service P&L -Turnover: 23Millions € (+ 78% in 3 years on service contracts)Implemented electronic data capture for all field based staff (SIEBEL CRM)Productivity improvement by 43% in 6 years (2003 vs. 2008) and cost reduction.
Technical Service Director
This position is also part of the overall board of directors of the company. Service Directors Committee member in EuropeManaged service P&L -Turnover: 5.9M€ - Improvement in service contracts: 40% in 3 years-100 staffMerged 2 distinct Service organizations following the purchase of Bell & Howell.Creation of 2 business unit (GMS & DMT Service) Obtained ISO.
Eric Desban education
Frequently asked questions about Eric Desban
Quick answers generated from the profile data available on this page.
What company does Eric Desban work for?
Eric Desban works for Norafric.
What is Eric Desban's role at Norafric?
Eric Desban is listed as Directeur Général at Norafric.
What is Eric Desban's email address?
AeroLeads has found 1 work email signal at @pb.com for Eric Desban at Norafric.
Where is Eric Desban based?
Eric Desban is based in Greater Paris Metropolitan Region, France, France while working with Norafric.
What companies has Eric Desban worked for?
Eric Desban has worked for Norafric, Postrading, Rentokil Initial, and Pitney Bowes.
How can I contact Eric Desban?
You can use AeroLeads to view verified contact signals for Eric Desban at Norafric, including work email, phone, and LinkedIn data when available.
What schools did Eric Desban attend?
Eric Desban holds Essec Executive Education - Master Management General from Essec Business School Paris.
What skills is Eric Desban known for?
Eric Desban is listed with skills including Service Client, Change Management, Team Management, Team Building, Responsable Produit, Btob, Gestion De Projet, and New Business Development.
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