Eric Fry Email & Phone Number

Everett, Washington

This position will be focused primarily on installation of new OEM equipment at various locations through the US. In addition, will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Respond to situations where first line product support has failed to isolate or fix problems in malfunctioning equipment or software. Report design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support to customer/users where the product is highly technical or sophisticated in nature.

Greater Seattle Area

Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using problem solving and analysis techniques. Implement and follow Six Sigma and Lean manufacturing ideologies. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost effective repair/resolution to minimize customer downtime.

Mountlake Terrace, Wa

• Plan work assignments and equipment allocations to meet transportation, operations or production goals.• Implement and follow Six Sigma and Lean ideologies• Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.• Implement or monitor processes to reduce property or financial losses.• Maintain documentation or reports on security-related incidents or investigations.• Practice safe working conditions and accident prevention

Lynnwood, Washington

Maintain success of a department, write orders and maintain in-stock conditions. Receiving, inventory management and counting. Customer service and satisfaction responsibilities.• Implement and follow Six Sigma and Lean ideologies

Mukilteo, Wa

• Take inventory or examine merchandise to identify items to be reordered or replenished.• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.• Confer with sales and purchasing personnel to obtain information about customer needs and preferences.• Use computers to organize and locate inventory, and operate spreadsheet and word processing software.

Bachelor Of Science (B.S.), Electrical And Electronics Engineering, 3.80

Activities and Societies: Dean's ListAnalog and Digital Circuits, Signal Processing, Microprocessor Interfacing, Wireless Communications.

Physics

Classical and Modern Physics, Thermodynamics, Integral and Advanced Calculus, Differential Equations, Engineering Statics, Aeronautical.