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Results-driven software sales executive with a thirty-year track record of successful leadership in sales and operations management roles, for a variety of SaaS, technology, and professional services organizations ranging from start-ups to Fortune 500 companies. Led HRSoft turnaround to record recurring revenues, inclusion into the INC 5000, and a successful private equity exit. Prior to HRSoft, led two successful private equity companies and previously was a Corporate Vice President of Marketing and e-Business for a Fortune 500 company. Proven leader recognized for building and coaching top-performing teams, optimizing sales processes, enhancing productivity, and delivering incremental profitable revenue growth. Proven ability to analyze markets, products, and growth opportunities, then developing strategic and tactical solutions that improve performance, and increase revenue.Highlights:• Demonstrated financial turnaround and revenue growth of multiple businesses quickly • Expanded business development and services for a SaaS benefits administration company to grow revenue 50% in one year• Started an e-business channel for Fortune 500 company, grew from zero to $185 million total revenue• Managed sales P&L to $175M, 37% increase• Developed and increased services P&L to 67% growthSpecialties: SaaS software, HR Tech, Talent management software, executive leadership, sales management, market development, strategic planning, channel and alliance partnerships, solution and services sales, business development, product and services marketing, compensation management, employee benefits administration
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Chief Revenue OfficerIconect Nov 2023 - PresentWashington, District Of Columbia, UsResponsibility for driving the company's global revenue, including: Sales and Pre-Sales, Marketing, Partners, Alliances, Sales Operations and Customer Account Management. Founded in 1999, iCONECT is the leading global provider of intelligent data management software solutions. Our mission is to help clients simplify data with industry leading software and tools, along with a ground-breaking technology team of experienced, creative, agile problem solvers. We focus on four primary pillars – Legal, Government, Data Governance, and Incident Response Data Mining – relying on a single underlying platform and providing world-class support services to empower our clients in any vertical. Our software solutions are highly secure, scalable, and easy-to-use, allowing you and your stakeholders to gain big data insights quickly, easily, and affordably, whether on site or in the cloud. -
Executive Vice PresidentHrsoft - Enterprise Hr Software May 2015 - Aug 2023Responsible for revenue and growth initiatives that resulted in HRSoft's inclusion to the INC. 5000. HRSoft experienced yearly 40%+ sequential growth since 2016. Over 200% revenue growth and recurring license growth in his last year, and achieved the highest annual revenue in the Company's history. HRSoft was named Ultimate Software’s Partner of the Year and UKG White Glove Partner for outstanding customer service and support under Eric's leadership. Responsibility for HRSoft’s revenue, sales, marketing, account management, and sales operations teams.HRSoft is the trusted global leader in compensation and performance goals management. Our solutions prove to systematically control and simplify the development and allocation of merit, bonus and equity awards to drive manager and employee engagement, performance and retention.
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PresidentEbenefits Partner Oct 2010 - May 2015eBenefits Partner (eBP) is a SaaS cloud based provider of enterprise insurance enrollment, employee benefit administration, consolidated billing, and human resource information services. Value added services designed to assist insurance brokers and employers in employee benefit administration and human resource information services. - Expanded services and capability to grow revenue over 50%, and recurring revenue increase of over 110% annualized in less than one year from start.- Executed pipeline growth to 200%+, implemented strategic partnerships to grow marketing channels.- New business development of large client employee benefits, delivered services and consulting revenue increases.
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Managing PartnerTri Living Well 2009 - 2010Tri Living Well is a development stage company providing corporate health and wellness solutions.- Streamlined product development of on-line product and services platform, allowing for launch.- Established sales and marketing strategy and implementation.- Developed financial modeling and analysis for additional equity investment.
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PresidentIpa Systems, Inc. And Cement Chemistry Systems, Lp 2005 - 2009IPA/CCS is a manufacturer of restoration, repair, and specialty chemical products for the construction industry. Completed turnaround of a underperforming manufacturer which was losing money by significantly increasing revenues, expansion of product lines and distribution, and returned company to profitability allowing for equity sale.- Established profitability in six months, eliminating operating losses. Grew profit to 35% return.- Generated first recurring revenue contract accounting for over 20% of company revenue by improving new product and partner development and 3rd party manufacturing efforts.- Reengineered business processes in manufacturing to allow for product and production expansion. Developed direct sales capabilities, streamlined distribution channels.
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Vp/Director, Professional ServicesIkon Office Solutions 2003 - 2004IKON was the largest US distributor of document management systems and services, acquired by RICOH Corporation.Business Unit leader with direct sales and IT services responsibility of Professional Services offerings of technology based solutions and services.- Significantly increased revenues to $45M, revenue growth of over 100%.- Optimized production business segment, 200% of plan- Created new go to market strategies for services and software - including assessment services, document management software, web imaging, content management, and business process consulting. -
Vice President, Field Marketing And E-BusinessIkon Office Solutions 2000 - 2003Promoted to lead strategic development and implementation of national marketing programs and e-Business initiatives. Established eCommerce and web self-service capability for company.- Grew e-Business group to $85M in revenue from conceptual start-up, managed expenses to 65% below target.- Established start up imaging supplies channel and standardized into $100M sales channel.- Initiated teleweb/telesales capability for demand generation, increased revenue growth over 35% vs. targeted sales territories.- Developed Field Marketing group, implemented unique marketing programs; revenue gains consistently in excess of $5-10M per program in new business initiatives.
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National Director, Field Sales OperationsIkon Office Solutions 1999 - 2000- Developed sales force automation system and process, implemented to over 4,000 users.- Developed and implemented national sales process, revised sales compensation strategies to promote profitable revenue growth and optimize SG&A. Implemented territory design and account review processes.
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Vice President - Sales And Marketing, Mid-AtlanticIkon Office Solutions 1997 - 1999- Managed sales P&L of $175M- Increased revenue 40%, profit 49%, and cash flow 230%- Created innovative sales and marketing programs for fourteen market centers focused to new growth opportunities- Integrated new companies into organization, responsible for post acquisition assimilation
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Director - Digital Products And SystemsIkon Office Solutions 1995 - 1997- Directed field sales of high end product and services offerings- Consistently led organization nationally in revenue and placement results, 200% revenue growth, $32M. Exceeded all business plan targets and operating profit goals.
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Major AccountsXerox Corporation 1986 - 1995Norwalk, Connecticut, UsResponsible for Major Account Sales in the Greater Philadelphia area. Consistently achieved President's Club for top sales performance, and was also recognized for multiple years of Nationally ranked sales performance.
Eric Dirks Skills
Eric Dirks Education Details
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Penn State UniversityBachelor Of Arts (B.A.) -
University Of Pennsylvania
Frequently Asked Questions about Eric Dirks
What company does Eric Dirks work for?
Eric Dirks works for Iconect
What is Eric Dirks's role at the current company?
Eric Dirks's current role is Chief Revenue Officer.
What is Eric Dirks's email address?
Eric Dirks's email address is er****@****oft.com
What is Eric Dirks's direct phone number?
Eric Dirks's direct phone number is +161065*****
What schools did Eric Dirks attend?
Eric Dirks attended Penn State University, University Of Pennsylvania.
What skills is Eric Dirks known for?
Eric Dirks has skills like Strategic Partnerships, Business Development, Strategy, Strategic Planning, Saas, Sales Process, New Business Development, Leadership, Sales Operations, Management, Sales Management, Sales.
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