Eric D Dortch Sr, Mba Email & Phone Number

Baltimore, Md, Us

Manages and oversees the teams responsible for design and development of software applications, and their operations and maintenance Directs the work of engineers to ensure the best practices around software development and quality assurance / software testing. Provides oversight of enterprise software solutions to ensure successful implementation of released applications.Empowers a team of software engineers, business analysts, and scrum masters who may be matrixed into development teams to develop scalable software solutions that deliver business value. Provides best practices for analysis, design, software development and quality engineering activities toward the implementation of complete, end-to-end solutions. Work closely with third parties and stakeholders to manage risks and dependencies in order to deliver features across multiple projects and teams efficiently. Remove impediments associated with hand-off to external dependencies during execution. Coordinates the review of requirements with vendors, stakeholders and architects. Liaison to address any vendor management specific blockers during execution. Define, develop and articulate different delivery and resource management, methodologies of projects based on the stakeholder needs

Managed software delivery execution for mobile device testing. Ensured existing mobile and other application integrated prior to implementation. Collaborated with C-suite, middle management and others for successful testing of project deliverables. Accountable for Mirth mapping to application Data Model pertaining to IT Architecture. Accomplished defect resolution against (JSON, Java, and other) applications that existed in production. Created / writing test cases, scripts and other testable condition to validate new application. Writing / Reviewing / Approving Test Plans, Tests Strategy and other testing artifacts. Managed and recorded defects, issues and tasks in Jira.

Indianapolis, Indiana, Us

Governed the software delivery & execution of Claims IT Systems. Manage internal, offshore and external execution teams and delivered software with quality. Oversaw project budget of 250K to 2.5M. Execution teams include System Managers, SDET, Software QA Testers, Analysts, Application Architects, Delivery Leads, Developers and external resources to support defined application portfolio. Planned, directed and efforts of teams to accomplish objectives of company and technology organization. I was the liaison between business owner and IT support. Provided business analysis for business stakeholders. Managed 35 resources (18 onshore and 17 offshore resources). Managed client relationship with internal and external vendors. Participated / Reviewed / Amended RPF's, SOW's and many other client centric documentation. Managed Offshore / Consulting firm vendor management relationship to ensure resources, cost and qualified talent was hired for the organization. Produced various metric pre-delivery and post delivery implementation utilizing various tools (HP ALM, Rational Suite, JIra, etc).

Indianapolis, Indiana, Us

Manage UAT and Automation Engineers for numerous top tier projects. Manage Automation Engineers in developing automation scripts utilizing Rational Functional Tester. Provided Peer to Peer communication and to all levels of management while providing project status of testing deliverables. Assist UAT Testers in utilizing Rational Products in a truly integrated method. Coached and Mentored employees to reach their career aspirations while providing concise goal and developmental measurements through Performance Development Review documentation.

Indianapolis, Indiana, Us

Develop testing strategy and master test plans to support testing objectives. • Manage the relationship with my peers in IT and business owners for the system(s) I support. • Lead and coordinate all testing within a system area. • Have a leadership role in the design, development, and implementation of testing components. • Define appropriate testing methods to employ to assure developed product conforms to requirements and design. • Reviews/Approves all project related test assets for completeness and quality. • Ensures all applicable SDLC and testing processes are followed. • Manage both onshore and offshore test execution resources for the project testing phase.

Managed System Testers and Automation Engineers for numerous top tier projects (Complex, Large, Medium and Small). Supervise Automation Engineers in developing automation scripts utilizing Rational Functional Tester and Quick Test Pro. Provided Peer to Peer communication and to all levels of management while providing project status of testing deliverables. Assisted Testers in utilizing Rational and HP Products in a truly integrated method. Coached and Mentored employees to reach their career aspirations while providing concise goal and developmental measurements through Performance Development Review documentation. Supported the delivery of Eligibility Enhancement Project (EEP) 1.0 while supervising System Test team of 4 Team Leads, 6 Offshore Testers, and 18 System Testers Onsite. Accomplished / saved BCBS 2.5 million dollars ROI through automation build out and releases

London, Gb

QAE that develops automation scripts which recreate the task or action an end user will execute manually. Provided direction to Offshore resources and assign various assignments.

London, Gb

I led the systems requirement definition process, oversees the system setup configuration and quality assurance activities during implementation, and manage the systems team and offshore qa team during implementation. I participate in the problem-solving process, and identify the impact of other groups' activities on the systems/technology. Also help create and manage the project schedule, and coordinate the implementation of shared services and testing across all services. During both the implementation and ongoing phases of a project, I'm revolved in client leadership team responsibilities. These include reporting project status, leading status meetings, resolving associate issues, promoting teamwork and team building, coaching team members, and helping with financial management.

London, Gb

QAE that develops automation scripts which recreate the task or action an end user will execute manually. Provided direction to Offshore resources and assign various assigments.

London, Gb

Mentor, Coach, and managed phases for various clients within the company. Had alot of interaction with our Offshore company during the testing phase.

London, Gb

Perform manual software testing for client applications.

Us

Developed Oracle reports and forms, as well IT support of various clients (internal and external)

Atlanta, Ga, Us

Randolph Afb, Tx, Us

Master Of Business Administration (M.B.A.), Healthcare Management

Master Information System Management

Certificate, Project Management

Bs, Computer Information Systems

High School Diploma, Computer Science