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Eric Dotson is listed as Desktop Services Engineer at AIG at AIG, a company with 46350 employees, based in Adams, Tennessee, United States. AeroLeads shows a work email signal at aig.com and a matched LinkedIn profile for Eric Dotson.
Eric Dotson previously worked as Desktop Services Engineer at Aig and IT Director at Lan/Wan Professional. Eric Dotson holds Cisco Network Devices from Lan/Wan Professional.
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AeroLeads found 1 current-domain work email signal for Eric Dotson. Compare company email patterns before reaching out.
■ 5 to 10 years direct administration of server environment including Windows 2003 / 2008, Exchange, Linux (Fedora, Red Hat, CentOS, ClearOS, Ubuntu), & ESXi.■ 10+ years of managing data center and server teams.■ More than 20,000 calls for technical support issues and escalations for 1st, 2nd, and 3rd tier.■ 20+ years of solutions and training provided for software issues including: All Windows Platforms, Linux (most flavors), Unix, Mac, Exchange, Cisco IOS, Anti-virus, VMWare, ESXi, vSphere, Citrix, GNS3, Terminal Server, Active Directory, DNS, WINS, DHCP, Remote Desktop, IIS, Remedy, Radia, SAP, FTP, Web Ticketing, Skype, All Microsoft Office Products, Adobe Products, Dreamweaver, Fireworks, Acronis Backup, Net Backup, Eclipse, WinSCP, Telnet, SSH, PuTTY, Internet Explorer, Firefox, and Chrome.■ 20+ years of computer hardware experience including: Servers, Desktops, Laptops, mobile devices, CPUs, motherboards, memory, hard drives, SSDs, filers, USB, SATA, local & network printers, switches, routers, & cabling.Consulted, Sponsored and Managed projects including: Enterprise Domain migrations, Domain consolidation, Exchange migrations, Remedy, Knowledgebase, campus network rewire, small 60 server Data Center move, Computer Lab moves, refresh campus computer systems, campus inventory, & campus moves.■ Positions held include: Director, Manager, Lead, Sr. Engineer, Sr. Technician, Administrator, Consultant, Project Manager, Technical Analyst, Desktop Tech, and Helpdesk Tech.■ Other Technologies familiar to various degrees include: PHP, SQL, Forefront, JavaScript, HTML, change control, Chat Servers, Meridian, CMS, Virtualization, Monitoring, Backups, Cisco routers, switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, OSPF, EIGRP, VTP, VLAN, STP, SVI, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Disaster Recovery, Web Ticketing, Wireshark, Web Management, and Hosting Control Panels.
Listed skills include Team Building, Organization, Dns, Tcp/Ip, and 46 others.
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■ Developing, maintaining & installing Desktop Images.■ Service, maintenance & installation of Multi-function Printers.■ Installation and updating internal software packages.■ Deskside, remote, & phone support of internal customers.■ Installation and maintenance of Computer Systems
Tustin, CA
Developed and managed the Technical Support Team supporting & mentoring customers in our Network Training Programs. Hired, trained and managed our Domain Admin, Network Techs, Office personnel, & Boot Camp technical lecturers and technical trainers. Developed training programs with day by day web schedules. Setup and managed our internal Call Center.
Brentwood, CA
Technical Consultant responsible for implementation, integration, 1st/2nd level support and training on various LAN, WAN and related technologies for professional and corporate clients of ETekstore. Development of reliable network infrastructure with file, printer, and desktop services. Additional responsibilities included creating and reviewing.
Mountain View, CA
Managed a team of technical support specialists responsible as Helpdesk Manager handling various LAN/WAN, server, filer, desktop, and other issues. General responsibilities included technical operations management, technical lead, project management, technical architecture, technical documentation, and training on various technologies. Administrative.
Mountain View, CA
Technical lead responsible for handling 1st/2nd/3rd level escalation support on various LAN/WAN and related issues including email, network connections, applications, remote connectivity, hardware, OS, and other technical issues on multiple platforms including Windows, Linux and Solaris. Created multiple help and database systems to improve customer fix.
San Francisco, CA
Over 10,000 troubleshooting calls taken from internet users on issues including modem dialing strings, dial-up networking corruption, browser crashing, printer malfunctions and graphics problems. Moved into a second tier support position that provided assistance and training to those on the phone. Managed the email support tier as we developed new ways.
Burbank, CA
Technical lead responsible for personally handling thousands of customer calls taken for computer, technical and billing issues for AT&T Worldnet Services. Managed and monitored a call floor of over 300 phone support technicians and email consultants. Watched and improved call wait times, call hold times, call fix times and common issue resolutions.
Other employees you can reach at aig.com. View company contacts for 46350 employees →
Deniece Gomez
Colleague at AigSingapore, Singapore
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Denis Kamara
Colleague at AigMombasa County, Kenya, Kenya
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Olga Ulasevich
Colleague at AigMoscow, Russia, Russian Federation
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Victoria Kim
Colleague at AigNew York, New York, United States, United States
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Somila Mngcete
Colleague at AigJohannesburg Metropolitan Area, South Africa
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Esmeralda Hernandez Perez
Colleague at AigNetzahualcóyotl, México, Mexico, Mexico
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Shalisse Borchardt
Colleague at AigGreater Amarillo Area, United States
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Sally Hesketh
Colleague at AigUnited Kingdom, United Kingdom
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Teresa Lin
Colleague at AigTaiwan, Taiwan, Province Of China
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Mike Amo-Adjei
Colleague at AigNew York, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Eric Dotson works for AIG.
Eric Dotson is listed as Desktop Services Engineer at AIG at AIG.
AeroLeads has found 1 work email signal at @aig.com for Eric Dotson at AIG.
Eric Dotson is based in Adams, Tennessee, United States while working with AIG.
Eric Dotson has worked for Aig, Lan/Wan Professional, Etekstore, Aol, and Netscape.
Eric Dotson's colleagues at AIG include Deniece Gomez, Denis Kamara, Olga Ulasevich, Victoria Kim, and Somila Mngcete.
You can use AeroLeads to view verified contact signals for Eric Dotson at AIG, including work email, phone, and LinkedIn data when available.
Eric Dotson holds Cisco Network Devices from Lan/Wan Professional.
Eric Dotson is listed with skills including Team Building, Organization, Dns, Tcp/Ip, Linux, Vpn, Switches, and Unix.
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