Eric Dyott Email & Phone Number

Milford, Nj, Us

Warren, New Jersey, United States

Accomplished technology leader with over a decade of experience at Horizon Group USA, holding roles from Lead Helpdesk Technician to Sr. Manager of Technology Services. Recognized for fostering a culture of engagement, passion, and enthusiasm, and aligning technology services with Horizon's vision, mission, and values. Demonstrating expertise in strategic development, efficiency optimization, network management, cybersecurity, project management, and vendor relations.Awarded 2014 Employee of the YearLeadership & Team Development: Lead and mentor technology professionals, fostering collaboration and growth.Strategic Planning & Implementation: Direct Horizon's IT strategy, focusing on infrastructure, cybersecurity, and aligning with business goals.Efficiency & Network Management: Oversee in-house and outsourced services, ensuring secure, scalable network operations.Technology Innovation & Security: Drive technology innovation, oversee Horizon’s cybersecurity program, and enforce compliance.Project & Incident Management: Direct IT projects, ensuring on-time delivery, and manage technology incidents to resolution.Vendor & Budget Management: Manage procurement and vendor relationships, participate in the IT component of the Annual Operating Plan, and oversee budget.Research & Trends: Stay informed on emerging technologies and industry trends, leveraging insights for strategic decision-making.BCP/DRP: Develop and help implement Business Continuity and Disaster Recovery Plans.End-User Support & Vendor Management: Support applications, infrastructure, manage procurement.

Princeton, New Jersey, United States

As a Jr Account Executive, skilled in sales support, customer engagement, and vendor relationship management, with a focus on understanding client needs and demonstrating new technology. As an Engineering Specialist, expertise in technical support, staff training, documentation, and inventory management, committed to enhancing organizational efficiency, meeting project deadlines, and adhering to company guidelines.Client Insight & Sales Support: Provide technical insight into client needs, assist customers with business challenges, and collaborate with Sales Reps by recommending and demonstrating new technology.Customer & Vendor Relations: Work directly with customers, sales personnel, and vendors to ensure seamless communication and support, and process customer RMA requests.Documentation & Reporting: Prepare and process proposals, reports, correspondence, and adhere to project deadlines and budgetary restrictions.Technical Support & Training: Aid staff with technical support for various devices and conduct training on the use of company software and hardware.Organization & File Management: Maintain an organized workflow for files, documents, and records.Inventory & Supply Management: Manage satellite office supply inventory, order as necessary, and ensure received supplies are correct and expensed appropriately.Research & Development: Conduct research on emerging technologies, recommending cost-effective solutions.

Trenton, New Jersey, United States

Dedicated IT Manager at NT Digital, LLC, with a strong focus on client-centric technical support, managed IT services, and infrastructure management. Experienced in analyzing, proposing, and implementing critical IT solutions to ensure the safe and reliable operation of company assets. Skilled in building custom Server/Graphics Workstations to meet various client needs, presenting at company events, and leading NT Digital's IT department with result-oriented strategies. Committed to delivering comprehensive managed IT services to clients, ensuring seamless operations and support.Managed IT Services: Expertise in providing comprehensive managed IT services to clients, offering end-to-end support, monitoring, and maintenance to ensure seamless operations.Technical Support & Client Engagement: Ability to provide tailored technical support for client needs, understanding specific requirements, and delivering customized solutions.IT Infrastructure Management: Skilled in analyzing, proposing, and implementing critical IT infrastructure to ensure the safety and reliability of company assets.Custom Hardware Development: Proficiency in building custom Server/Graphics Workstations to meet diverse client needs, ensuring optimal performance and functionality.Team Leadership & Company Engagement: Capability to manage NT Digital's IT department, set result-oriented schedules, present at company events, and lead IT staff to successful project completion.

Education record

Certificate, Computer And Electronic Technology