IT Projects: Lead requirements definition, planning, scheduling, report project timelines, budgets and milestones using various methodologies (waterfall and agile)PMO Development: review and assess organization's multiple Project Management processes and current tools. Document requirements, connect with multiple vendors and conduct comparative evaluation leading to final selection, configuration and deployment (assessment included: Smartsheet, Asana, Monday, Trello, Basecamp, MS Project, Click-Up).Additional tools: MS Suite (Excel, Word, Powerpoint), Salesforce, Visio, Lucid Charts, Zendesk.

• Plan, schedule and report project timelines, budgets and milestones using appropriate Axos PMO methodologies• Provide critical input for development of new PMO team on internal processes and management reporting• Manage multiple small to large budget projects with primary focus on enhancing customer engagement via Salesforce and SFMC.• Communicate project expectations to key stakeholders, client teams and PMO in a clear and timely fashion using Axos’ hybrid Agile/Scrum methodology.• Scrum methodology includes daily scrum, burndown, effort estimation, sprint grooming, retro, etc. with tracking/reporting in Azure Devops.• Tools included MS Suite (Excel, Word, Powerpoint, Visio) ADO, Daptiv (PM). • Major projects include SalesForce, SalesForce Marketing Cloud, internal and client engagement development projects.

Managed development/deployment of PP Lease Accounting Modules to meet ASC 842 compliance deadlines.Projects from basic on premise deployments to complex and integrated cloud environments

Senior Software Delivery Project Manager• Manage development of mobile & IoT projects for AT&T customers including B2x, G2C & IoT.• Projects from basic mobile application development to complex M2M / IoT global deployments.• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion following SDLC process.• Experienced in use of both Agile and Waterfall project methodologies.• Plan and schedule project timelines, budgets and milestones using appropriate tools.• Mentor & manage team of Project Managers.Major projects:• Major US Cable Television Services provider: 6 year, multi-million dollar workforce mobility solution and support for 20K device deployment.o Initial technology assessment, full solution development, device staging/kitting program, 10 city UAT program, subcontractor management / support. o Lifecycle management including repairs, warranties, training, weekly reporting and invoicing.o Solution included: End-user configured device and supporting hardware, integration and testing with multiple software/hardware vendors and carrier networks.• Major US City Office of Emergency Services: citizen engagement application for disaster preparedness, response and recovery. Award winning application included 3rd party integration with multiple vendors. Success led to additional projects and deployments for US State and other Counties.• Major International Charity: application development and deployment including functionality for user to donate, find local donation centers or employment services.

Responsible for managing all IT department operations: budget, planning, staffing, purchasing, vendor and contract negotiations etc. for global professional services firm (consulting & engineering to the wireless industry). Department grew to support over 450 users worldwide, with 7 office locations globally. Annual dept. budget: $2.5 million.Special Projects include initiatives required for pre-IPO status: • Played a key role in deployment of ERP system (Lawson software) for global user base. Lead on cost / benefit analysis to decide on in-house vs outsourced solution. Following outsource decision, performed as lead Project Manager on outsourcing effort, with a very tight deadline.• Lead role in ISO 9000 certification, program maintenance and semi-annual audits. Constructed all documentation and developed document/record management controls required for compliance.• Developed and implemented corporate Knowledge Management System.• Support in development of Business Process Re-Design in prep for SOX compliance (IT - CobIT).

Responsible for development and management of department supporting marchFIRST consulting professionals worldwide. Department responsible for assisting consulting professionals and clients in conceptualizing, designing, and editing presentation media within an extremely fast paced environment. Responsibilities include:• Analyze and structure workflow for department incorporating 40 staff members,operating 24 hours/7 days• Recruit, hire/fire, and evaluate all department personnel• Negotiate outside vendor fees for temps, external training, freelancers, etc.• Facilitate development of corporate identity, graphics "standards" and presentation templates for both internal and external clients.• Develop and implement departmental policies and procedures in a critically time sensitive environment• Develop productivity measurements used to monitor and manage department efficiency• Define job descriptions and review process to aid career track for all department staff• Produce and present training programs for consulting professionals. Topics include "Presentation Applications" and "Effective Visual Communications"• Forecast and monitor annual graphics budget for a global organization(with a 65% annual growth in ’98-‘99)• Manage testing and evaluation of new presentation hardware/software for firm-wide implementation• Managed department through 2 company mergers.

• Consult and negotiate production issues regarding development costs, project feasibility, presentation effectiveness and work scheduling.• Coordinate with client and production staff to ensure timely delivery and quality control in extremely fast paced department operating 24 hours/day, 7 days/week.• Evaluate existing technological capabilities and make appropriate recommendations to refine and improve department workflow and presentation quality in line with growing needs of the firm.• Develop and maintain vendor relationships for outside services and contracts required by department.• Assist in hiring, evaluating, and motivating, quality/skilled staff that embrace department objectives, and quality/performance.• Assist JP Morgan professionals and clients in conceptualizing, designing, editing and selecting appropriate media for Morgan client presentations. Media forms range from simple black and white print to complex "multi-media" presentations incorporating sound, video and interactivity.