- Strategic leader in addressing HIV care, homelessness, housing, and food insecurity through governance and community outreach.

- Spearheaded operational excellence across health centers, focusing on regulatory compliance, efficiency, and the integration of HIT and community health programs using LEAN methodologies. - Launched a patient-centered care quality program, significantly enhancing patient satisfaction and organizational performance. - Drove financial success and service expansion, including the development of a comprehensive telemedicine program, expanding patient access. - Championed DEI initiatives, aligning policies with health equity goals. - Cultivated talent through internal leadership advancement, nurturing high-potential employees and leaders.

- Directed operations for 22 health centers and service lines, enhancing service delivery and accessibility. - Led a diverse team, improving operational efficiency and patient access. - Forged strategic partnerships to enhance specialty care, including the HIV Service Line, underscoring a commitment to comprehensive patient care.

- Managed operations across 7 clinics, leading to a 22% increase in regional revenue and a 16% reduction in operational losses. - Achieved high patient satisfaction through the implementation of AIDET guidelines. - Improved financial performance, significantly reducing accounts receivable and enhancing Point of Service collections.

- Oversaw high-quality care and patient satisfaction, increasing center revenue by 20% and reducing costs by 13%.