Eric Eichler Email & Phone Number

Green Bay & La Crosse, Wisconsin, Us

Milwaukee, Wi, Us

• Lead the Data Science and Analytics Center of Excellence team.• Developed the multi-year strategic vision for analytics/insights, visualization, and key performance metrics (KPI) standardization; enabling data-based decisions and best practices across a diverse and decentralized team • Piloted and deployed solution for enterprise KPI Library product; drove consistency in analytics products by standardizing reporting and visualization onto PowerBI tool and related toolkits• Identified and reduced duplication in data sources, services, and report artifacts leading to an 8% reduction in redundant content and artifacts; increased reuse of data assets achieving more value from current investments• Oversee the data product portfolio and product roadmap to deliver increased value for data and analytics stakeholders • Collaborate with engineers, designers, and enterprise leaders to define the product vision and strategy, and deliver experiences that align with business objectives • Matured Data Governance practices, with outcomes related to data quality, risk management, consistency, regulatory compliance, and data stewardship

Milwaukee, Wi, Us

• Lead the multi-year strategic vision for financial representative platform, and enabling servicing and management tasks for clients by using a single collaborative platform. Digital product portfolio and roadmap for the shared platform services model, built to create an efficient and positive user experience across sales and servicing functions. • Collaborate with engineers, designers, and financial leaders to define vision and strategy, and deliver experiences that align with business objectives for end users, customers and stakeholders• Lead end user technology subcommittee in co-creation and ideation and solution design sessions• Engage with the customer, gather direct feedback, and adjust the strategy based on customer insights and user data and insights• Develop and prioritize functional requirements for new or revised features or technical product enhancements and communicate updates to cross-functional teams• Coach and develop a team of eight product managers and business analysts, and partner with HR on recruiting, hiring, and retaining top talent• Manage the product roadmaps, including the elaboration of epics, themes, and features into achievable and actionable plans, including story details and acceptance/success criteria• Participate in engineering updates, daily Scrums, Sprint planning meetings, and facilitate Quarterly Business Reviews, PI Planning events, and team retrospectives• Assisted in the development and transformation to an Agile environment for the organization of up to 6,000 employees; led teams of up to 35 employees, including training of 600 employees/users in the adoption of platform tools, and Agile methodologies• Access controls rules/services, California Consumer Privacy Act (CCPA) and HIIPA data retention, and other regulatory framework requirements/compliance related to client data and documents• Business and Technical capability mapping and maturity assessment• Design thinking coursework, graduated in 2018

Milwaukee, Wi, Us

Responsible for the management of a diverse program of security infrastructure initiatives, to ensure the integrity, security, privacy, and availability of electronic information. Member of Enterprise Risk Management Committee, with responsibility for assessing diverse technology risks, and then communicating those risks to senior management, creating and maintaining enforceable policies and supporting processes to mitigate them; within a complex financial services regulatory environment. To support these activities, it required the evaluation, procurement, and deployment of security-related products and services, in particular for the Identity and Access Management functions. Additional responsibilities included: responding to security incidents, establishing security standards, defining controls, managing security technologies, and directing the development and implementation of solutions within the customer identity management domain. Advising member of enteprise anti-fraud committee.

Milwaukee, Wi, Us

Responsible for the discovery and alignment of technical capabilities and related business strategies.Responsible for identifying gaps between current and target business objectives, and related capabilities needed to deliver successfully on them. Role included leading innovation efforts in Call Center Communications, Knowledge Management, and Artificial Intelligence. Accountable for strategy development sessions with executive leadership, in business areas including: Policy Owner Operations, Investment Products and Services, and Digital Marketing. Process improvement and Program Management accountability.

Herstal, Liège, Be

Senior consultant with a 10+ year record of achievement and demonstrated success driving revenue and profit growth in highly competitive markets, particularly in financial services institutions. Adept at creating and executing innovative strategies in rapidly changing environments, particularly with start-ups and with merger and acquisitions. Diverse strengths include:• Process analysis and re-engineering • Project Management • Systems Design and Architecture • Development Management and Deployment • Testing and Quality Assurance • Compliance and Audit • Finance & Strategic Planning • Risk & Operations Management • Leadership and Staff Development

Atlanta, Georgia, Us

• Drove IT Strategy and process improvements in Project Management Organization (PMO) and in Testing• Operations processes for Testing Center of Excellence• Led the design and delivery of Compliance technology program work, successfully integrating with State and Federal level information exchanges and marketplaces for insurance products and health cost of care databases• Delivered wireframes and solution designs for client-direct website pages/features• Produced design and solution architecture for data integration portfolio, ODS services and data warehouse pipelines crossing customer and product data domains

Milwaukee, Wisconsin, Us

Brookfield, Wi, Us

Milwaukee, Wi, Us

De Pere, Wisconsin, Us

Jp

Us

Us

Glendale, Wi, Us

Master’S Degree, International Business

Master’S Degree, Public Administration

Education record

Master Of Public Administration - Mpa, Public Administration And Management