Eric Eng

Eric Eng Email and Phone Number

Digital disruptor | Experience Director @ Eric Eng Design
Eric Eng's Location
New York City Metropolitan Area, United States, United States
Eric Eng's Contact Details

Eric Eng personal email

n/a
About Eric Eng

Design is PassionEric is a Creative Director with over 15 years of experience leading teams in the design and development of digital products. He holds a BFA in Graphic Design from the Maine College of Art & Design (2004) and an MA in Graphic Design from the London College of Communication (2008), where he researched the intersection of verbal, written, and visual language systems.With a focus on user-centered design and typography, Eric's work has been published in the UK, US, Serbia, and China. His portfolio combines client-driven projects with self-initiated designs, promoting an innovative, process-led approach.

Eric Eng's Current Company Details
Eric Eng Design

Eric Eng Design

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Digital disruptor | Experience Director
Eric Eng Work Experience Details
  • Eric Eng Design
    Creative Director
    Eric Eng Design Aug 2004 - Present
    New York, Ny, Us
    Consulting on digital, print, and environmental design, as well as AI and experience strategy.Previous clients: Zaha Hadid Architects, Architectural Association School of Architecture, Carol A. Wilson Architect, Type Network, Royal Museum for Central Africa, Delta Air Lines, System1 Group, Press Association, New York Times, and Apple.
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  • Publicis Sapient
    Associate Experience Director
    Publicis Sapient Mar 2021 - Dec 2024
    Boston, Massachusetts, Us
    Associate Experience Director overseeing digital business transformation in Retail, Financial Services, Telecoms, and Healthcare industries. Leading experience design, strategy, and user research for B2B and B2C digital products from inception to launch.Clients: Verizon, Goldman Sachs, US Bank, Fidelity, Albertsons, Mayo Clinic.
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  • Jpmorgan Chase & Co.
    Vp, Experience Design Lead - Design Innovation
    Jpmorgan Chase & Co. Jun 2019 - Mar 2021
    New York, Ny, Us
    Design Innovation UX lead developing new digital products for Chase Ultimate Rewards and partner card benefits including travel, dining, and shopping experiences.• Launched new Benefits experience for Chase Mobile app (9/2021)• Launched new Travel and Dinning experience for Chase Mobile app (9/2021)
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  • Jpmorgan Chase & Co.
    Vp, Experience Design Lead - Practice Lead
    Jpmorgan Chase & Co. May 2018 - Jun 2019
    New York, Ny, Us
    Design practice lead building and facilitating training programs to enable teams to leverage user-centered design, user research, and a blend of Lean/Agile/XP methodologies. Contributor to the Digital Customer Experience product design playbook leveraged across JPMorgan Chase product teams.• Training over 450 Digital Payments product team members (feature teams and management)• Implementing new end-to-end Product Development Life cycle strategy for Payments product group• Coaching teams across JPMC to leverage UCD & user research/Lean/Agile best practices• Accessibility training for design and development to the W3C Accessibility Guidelines (WCAG 3.0)
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  • Jpmorgan Chase & Co.
    Vp, Experience Design Lead - Digital Payments
    Jpmorgan Chase & Co. Mar 2017 - Jun 2019
    New York, Ny, Us
    Chase Digital Payments UX lead driving experience innovation and user research across web/ mobile channels for consumer and business banking products. Responsible for integrating the JPMC design systems and customer communications strategy across the Payments platforms.• UX Design and strategy for products (onboarding, cross-LOB payments, simplified payments)• Designed and shipped a new typeahead search experience for Bill Pay• Creating new P2P & P2B payment experiences across the Chase Payments ecosystem• Selected to join a product team assembled for a 4 month offsite pilot with Pivotal Labs, NY
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  • Ibm
    Design Team Lead - Watson Health
    Ibm Nov 2015 - Jan 2017
    Armonk, New York, Ny, Us
    Design Lead managing a multidisciplinary design team developing enterprise AI products, including Watson for Clinical Trial Matching and Watson for Oncology• Structuring and running an IBM Design Thinking and Agile development framework between our design and development teams.• Supporting and helping implement the Watson rebrand work with several Watson Health product teams. Also supported the evaluation of IBM Plex, IBM's custom typeface developed internally.• FDA & HIPAA compliant product development IBM Design Studio Ambassador• Appointed Studio Ambassador for Astor Place, New York studio, working with the global IBM Design studio team leads in supporting the growing NY studio.IBM Design Thinking Facilitator • Design thinking workshop facilitator with Watson Health design team and client-facing initiates through IBM Design + IBM iX.Previous clients: Memorial Sloan Kettering, Mayo Clinic
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  • Ibm
    Advisory Designer - Watson Health
    Ibm Jul 2015 - Nov 2015
    Armonk, New York, Ny, Us
    Advisory Designer developing a Watson Health design system and implementing new experiences and UX patterns for Watson for Clinical Trial Matching.
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  • The Wall Street Journal
    User Experience Art Director
    The Wall Street Journal May 2014 - Jul 2015
    New York, Ny, Us
    UX art director led design with consumer product teams to build editorial experiences across the web and native mobile channels for WSJ.com – Article Page (US & Japan Ed.), Blogs, Streaming Stories; WSJ’s ADA accessibility & design system development.• Launched responsive Article pages (grids, type system, dynamic components and UX patterns) for WSJ.com• Initiated the design system development across a variety of WSJ digital products
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Eric Eng Skills

Graphic Design Design

Eric Eng Education Details

  • London College Of Communication, University Of The Arts London
    London College Of Communication, University Of The Arts London
    Graphic Design
  • Maine College Of Art & Design
    Maine College Of Art & Design
    Graphic Design
  • University Of Illinois Chicago
    University Of Illinois Chicago
    Industrial Design
  • Institut Français Du Royaume-Uni
    Institut Français Du Royaume-Uni
    French

Frequently Asked Questions about Eric Eng

What company does Eric Eng work for?

Eric Eng works for Eric Eng Design

What is Eric Eng's role at the current company?

Eric Eng's current role is Digital disruptor | Experience Director.

What is Eric Eng's email address?

Eric Eng's email address is ee****@****ibm.com

What schools did Eric Eng attend?

Eric Eng attended London College Of Communication, University Of The Arts London, Maine College Of Art & Design, University Of Illinois Chicago, Institut Français Du Royaume-Uni.

What skills is Eric Eng known for?

Eric Eng has skills like Graphic Design, Design.

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