Eric Conn Email & Phone Number

Farmington Hills, Michigan, US

Responsible for Dealer Facing Tools and Systems including Support, Training, Communications and Operations for Dealer Customers.

Farmington Hills, Michigan, US

Collaborate with a team of diligent experts to manage, enhance and optimize IT System Applications supporting Collections and Remarketing Functions within MBFS,

Reston, Virginia, US

Responsible for the successful 2014 North American Launch of VW Group global service information support system to 1,100 Dealerships. Created and maintain Dealership Information Systems and Technology Guidelines for VW and Audi Dealerships updated and published for VW and Audi Dealer use semi-annually.Designed, implemented, maintain and support Dealer.

Start-up Division focused on Motor Sports for the Volkswagen brand in the United States with the goal of growing on and off road performance racing services for Volkswagen.Analyzed data to determine market need, segmentation and design of Motorsport Accessories business in support of planned and future VW Racing activities. Created and modified eBusiness.

Boston, Massachusetts, US

Based in Concord, Mass. Original Equipment Manufacturing Consultant focusing on Aftersales Parts and Service Optimization activities.Successfully delivered several programs and projects to increase Wholesale Mechanical Parts Sales at US Nissan and Infiniti Dealerships resulting in sales increases of more than 10% and returns on investment of more than 250%.

Reston, Virginia, US

Responsible for facilitating collaboration between VW Dealerships, Regional Management and Corporate Management in the USA. Assist in setting Service and Aftersales Strategy, Policy and Process requirements and goals for US VW Dealerships.VW Brand point person for Aftersales programs implemented to maximize Dealer performance and achievement of all Key.

Wolfsburg, Niedersachsen, DE

Perform Sales Effectiveness Analysis for all A-Class VW cars. (Jetta, Beetle, GTI, Golf and Sportwagen) Created Product De-proliferation Analysis to minimize configurations. Proposed Special Edition Models (Wolfsbrug, Fahrenheit, Triple White, etc.) to optimize Model Year Build Out. Recommended targeted Incentives and Promotions to maximize benefits per.

Wolfsburg, Niedersachsen, DE

Served as "Voice of VW/Audi IT Infrastructure for VW and Audi Dealerships. Created and updated Dealer IT Guidelines to define PC location, configuration and refresh strategies in addition to networking and bandwidth recommendations. Completed multi-year project to migrate all Dealers off proprietary Satellite Network and create STAR-based "open XML" Dealer.

Frankfurt Am Main, DE

Defined Business Requirements, Drafted Technical Design Documentation and Test Cases, Performed System Testing and Implementation, Provided Systems Training and Support for Application Rollouts.

Redwood City, California, US

Served as Automotive Marketing Leader and Sales Support Lead for Automotive pursuits. Created marketing documentation, value benefits and key decision criteria of Automakers and Auto Suppliers.

US

Serves are product manager for Dealerships Sales Computer Systems. Developed new systems and enhancements in order to grow sales revenues and profits for DMS portfolio.

Spring Hill, TN, US

Consulted on IT systems and business processes at Saturn Dealerships in the Northeast and Mid-Atlantic US. Coordinated and trained employees, systems and resources for new Saturn Dealerships as they opened.

Irvine, California, US

Called on 20 Mazda Dealerships in Maine, Vermont and New Hampshire. Coordinated Vehicle Wholesale and Retail Processes for Dealerships, Performed Financial Analysis of Dealer Operations, Implemented Process Training to Sales People, Service Advisors, Parts Associates and Dealership Management, Supported Service Claims and Customer Care Reviews and.

Master Of Business Administration (M.B.A.), Entreprenuership, Business Strategy & Marketing

Bachelor Of Business Administration - Bba, Automotive Marketnig

Bachelor'S Degree, Business Admin, Automotive Marketing, Finance