Print Operations Manager
Current
Sep 2024 - Present
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Eric Flax Email & Phone Number
Account Management | Product Management | Strategic Planning | Process Improvements |Customer Retention | Project Planning & Scheduling | Reporting & Analysis | Vendor Management
at
Lob
1 work email found
@lob.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Account Management | Product Management | Strategic Planning | Process Improvements |Customer Retention | Project Planning & Scheduling | Reporting & Analysis | Vendor Management
Location
Tempe, Arizona, United States
Company size
Who is Eric Flax? Overview
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Quick answer
Eric Flax is listed as Account Management | Product Management | Strategic Planning | Process Improvements |Customer Retention | Project Planning & Scheduling | Reporting & Analysis | Vendor Management at Lob, a company with 241 employees, based in Tempe, Arizona, United States. AeroLeads shows a work email signal at lob.com and a matched LinkedIn profile for Eric Flax.
Eric Flax previously worked as Print Operations Manager at Lob and Client Services Manager/Supervisor/Specialist II at Shutterfly, Inc.. Eric Flax holds Bs, Business Management from W. P. Carey School Of Business – Arizona State University.
Company email context
Email format at Lob
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{first}.{last}@lob.com
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Profile bio
About Eric Flax
- 15+ years of experience managing and onboarding every facet of high-visibility B2B and B2B2C customer programs, client service teams, product offerings and vendor partners- Led high-performing teams, conducting coaching, goal setting, employee reviews, compensation reviews, and other HR-related needs- Interdisciplinary team leadership and ownership of the development, launch and maintenance of business-critical programs grown from scratch to $50MM+ in annual revenue- Acted in both PMO and Product roles while serving as a primary client contact, managing projects of high complexity with development-heavy program workflows through the steps of order ingestion, production, shipping and reporting - End-to-end vendor partner management, including ownership of the initial RFP through pricing, vetting, analysis, selection, contract negotiation, API integrations, reporting functions and production management - Ownership of vendor, client account and internal program SLA deliverables and quality through multiple manufacturing and software partners (international and domestic)- Proficient use of the Microsoft Office Suite, (pivot tables, VLOOKUPs, etc.), Adobe Acrobat Pro (PDF), ServiceNow, Jira Cloud (Atlassian), Tableau, online sharing platforms, internal program-customized proprietary software tools and various communication and collaboration tools such as MS Teams, Slack and Asana
Current workplace
Eric Flax's current company
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7 roles
Eric Flax work experience
A career timeline built from the work history available for this profile.
Client Services Manager/Supervisor/Specialist Ii
- Served in a leading role on a cross-functional team to onboard multiple new revenue-generating programs with total revenue targets of $10MM+- Owned and managed the business segment development roadmap, including the ground-up construction, maintenance and enhancement of order ingestion workflows for both internal and client-facing UI reporting portals by.
Jan 2018 - May 2024
Account Development Director, Shutterfly Business Solutions
- Acted as a primary sales and client contact for all major healthcare enrollment programs for a Fortune 5 Client - Protected, maintained and grew revenue for our largest SBS client (totaling $25MM+ in annual revenue)- Drafted healthcare-related Vendor Service Agreements and Client Statements of Work- Coordinated annual vendor audits for security (SOC2).
Jul 2016 - Jan 2018
Senior Client Services Manager / Enterprise Solutions Specialist, Shutterfly Business Solutions
- Continued serving as the primary Enterprise Solutions contact for our largest healthcare enrollment programs through expansion while also owning the build of new client ordering portal- Worked closely with Technical Product and Development teams to prioritize and enhance our annual development roadmap- Assisted in regression testing and collaborated with.
Feb 2015 - Jul 2016
Client Services Manager, Shutterfly Business Solutions
- Acted as the primary client contact and program manager from implementation through production launches of highly visible Medicare Enrollment Guide and Annual Notice of Change programs for a Fortune 500 healthcare company, leading to revenue growth from $50K to over $18M annually- Led cross-functional communication between internal teams, including.
Jun 2011 - Feb 2015
Assistant Customer Service Manager
B.E.S.T. Team member / Account Coordinator for ING Mutual Funds / XBRL Specialist- Managed large-scale print distribution of time-sensitive shareholder materials, and electronic filings with the U.S. Securities and Exchange Commission for publicly traded, and soon-to-be publicly traded companies- Managed dozens of initial public offerings from the highly.
Nov 2006 - Jun 2011
Project Coordinator I,Ii & Iii
Bowne, Inc.
- Utilized deep financial print and filing knowledge of the SEC’s Electronic Data Gathering, Analysis, and Retrieval system (EDGAR) in a fast-paced, high-pressure environment while frequently working long hours, nights and weekends
Nov 1999 - 2006
Team & coworkers
Colleagues at Lob
Other employees you can reach at lob.com. View company contacts for 241 employees →
AA
Antony Antonyuk
Colleague at Lob
Seattle, Washington, United States, United States
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ÁT
Áñüräg Thâkür
Colleague at Lob
Washim, India, India
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RV
Raghu V Reddy
Colleague at Lob
Los Angeles Metropolitan Area, United States
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HJ
Hgghf Jgjhhkj
Colleague at Lob
Anguilla, Anguilla
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TP
Tushar Patil
Colleague at Lob
Mumbai, Maharashtra, India, India
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AM
Azalia Maradona
Colleague at Lob
Guadalupe, Nuevo León, Mexico, Mexico
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KJ
Kalina Jendoubi
Colleague at Lob
Greater Paris Metropolitan Region, France
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EL
Erika Lidster-Burdett
Colleague at Lob
Arvada, Colorado, United States, United States
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FA
Fe Andrade
Colleague at Lob
Venustiano Carranza, Mexico City, Mexico, Mexico
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TP
Timothy Pitter
Colleague at Lob
Killeen, Texas, United States, United States
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Antony Antonyuk
Colleague at Lob
Seattle, Washington, United States, United States
View →
ÁT
Áñüräg Thâkür
Colleague at Lob
Washim, India, India
View →
RV
Raghu V Reddy
Colleague at Lob
Los Angeles Metropolitan Area, United States
View →
HJ
Hgghf Jgjhhkj
Colleague at Lob
Anguilla, Anguilla
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TP
Tushar Patil
Colleague at Lob
Mumbai, Maharashtra, India, India
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AM
Azalia Maradona
Colleague at Lob
Guadalupe, Nuevo León, Mexico, Mexico
View →
KJ
Kalina Jendoubi
Colleague at Lob
Greater Paris Metropolitan Region, France
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EL
Erika Lidster-Burdett
Colleague at Lob
Arvada, Colorado, United States, United States
View →
FA
Fe Andrade
Colleague at Lob
Venustiano Carranza, Mexico City, Mexico, Mexico
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TP
Timothy Pitter
Colleague at Lob
Killeen, Texas, United States, United States
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1 education record
Eric Flax education
FAQ
Frequently asked questions about Eric Flax
Quick answers generated from the profile data available on this page.
What company does Eric Flax work for?
Eric Flax works for Lob.
What is Eric Flax's role at Lob?
Eric Flax is listed as Account Management | Product Management | Strategic Planning | Process Improvements |Customer Retention | Project Planning & Scheduling | Reporting & Analysis | Vendor Management at Lob.
What is Eric Flax's email address?
AeroLeads has found 1 work email signal at @lob.com for Eric Flax at Lob.
Where is Eric Flax based?
Eric Flax is based in Tempe, Arizona, United States while working with Lob.
What companies has Eric Flax worked for?
Eric Flax has worked for Lob, Shutterfly, Inc., Shutterfly Inc., Rr Donnelley (Formerly Bowne), and Bowne, Inc..
Who are Eric Flax's colleagues at Lob?
Eric Flax's colleagues at Lob include Antony Antonyuk, Áñüräg Thâkür, Raghu V Reddy, Hgghf Jgjhhkj, and Tushar Patil.
How can I contact Eric Flax?
You can use AeroLeads to view verified contact signals for Eric Flax at Lob, including work email, phone, and LinkedIn data when available.
What schools did Eric Flax attend?
Eric Flax holds Bs, Business Management from W. P. Carey School Of Business – Arizona State University.
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