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Sales Leader - Regional VP / Country Manager / CRO - with proven track record of hiring, enabling and leading direct touch Enterprise sales teams for SaaS Software startups & scaleups in Europe, generating double digit growth and solid new customer acquisition results. Strong background in Channel & Alliances development to support Account based strategies & project delivery. Went through 2 acquisitions - Numara Software by BMC, Information Builders (ibi) by Tibco.Experience :► Data Protection, Data Management, Data Governance, Business Intelligence, Data Science and AI► Service Management, Contact center, End-User & Customer Experience, CRM & PRM► Co-founder of a Partner Relationship management SaaS startup - myprm ► Startup advisor & investor
Qarnot
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Head Of SalesQarnot May 2024 - PresentMontrouge, France, Fr -
Vp Sales, France & BeneluxExpert.Ai Jun 2021 - Oct 2023Boston, Ma, UsWords matter... expert.ai is the leader in applying AI to understand the language of your business. Our platform powers deep language understanding in any process and domain for faster, smarter, and more consistent decisions, by combining machine learning and knowledge-based approaches - what Gartner calls Composite AI or Hybrid AI.With success in a range of sectors and use cases including :- knowledge discovery (Intelligence, Defense, Pharma, Research, Manufacturing), - Intelligent process automation (Banking, Insurance), - and customer or employee insight (all), expert.ai makes the promise of AI language understanding a reality.Main Verticals : Banking, Insurance, Defense, Manufacturing, Healthcare & PharmaCompetitors : Do AI Yourself - Open Source / Hugging Face / OpenAI, Microsoft, IBM Watson, 3DS (Dassault), SAS, Hyperscience, Cohere, H2O.ai, PalantirPartners : Accenture, Cognizant, IBM Consulting, Fincons, Blueprism, Guidewire -
Head Of Sales Northern Europe @ Ibi (Formerly Information Builders), A Tibco CompanyTibco Jan 2021 - May 2021Santa Clara, California, UsLed the sales team in France, UK, DACH, BeNeLux during the transition from ibi to Tibco -
Rvp Sales France & Northern EuropeInformation Builders Aug 2019 - May 2021Fort Lauderdale, Florida, UsMerged with Tibco in January 2021.Information Builders or ibi, provides the industry’s most scalable software solutions for data management and analytics. We help organizations operationalize and monetize their data through insights that drive action. Our integrated platform for business intelligence (BI), analytics, data integration, and data quality, combined with our proven expertise, delivers value faster, with less risk.Led a team of 30+ people, focusing on Enterprise customers. Rebuilt an entire team in France.121% of regional target and 68% YoY growth.Main Verticals : Banking, Insurance, Manufacturing, Utilities, Defense (UK)Competitors : Tableau, Qlik, SAP BI, Tibco, AbInitio, Talend, informatica, SAS, Microstrategy -
Founder & Sparring PartnerGrowth Mojo Jun 2017 - Feb 2020Helping early stage startups & SaaS players to get their mojo working !Worked with 10+ startups in Marketing Automation, Blockchain, HRtech, Social Good ... Attended CES 2017, Websummit in Lisbon (2018) + Vivatech, BIG (BPI) -
Co-Founder & Managing DirectorMyprm Sep 2015 - May 2017Paris, Île-De-France, FrBecome the company your partners love to work with !myprm is a Partner Relationship Management Platform built for startups and high growth companies. Our goal is to help you to supercharge your channel business thanks to our easy to use digital platform. Build a partner portal in seconds, post and manage product content "hot from the press", build campaigns and use your partners to relay them in the format they want, exchange business information (leads) and collaborate with your partners to best serve your customers (CX through your ecosystem is key).Built a team of 10+ people developping the productCreated the brand and the visionDevelopped the marketing materials - pitch deck, web site ...Acquired the first referencesDevelopped a co-design program to close loop, and integrate customer requirements in the roadmapGeneral managementCompetitors : Impartner, Salesforce, Zinfi, Channeltivity -
Regional Director Emea South - Egain (Omni-Channel Customer Engagement Powered By Knowledge)Egain Corporation Jul 2013 - Aug 2015Sunnyvale, Ca, UseGain’s customer engagement solutions power digital transformation strategies for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. Gartner said that eGain’s ‘Knowledge Management Solution’ is the BEST of the best in their 2013 MQ report on web customer service and our market leadership is confirmed by all the major analysts. Hired, enabled and led a team of 20+ people focusing on selling complex solutions to early adopters - a couple of years before digital customer engagement became mainstream.Acquired 8 new Enterprise logos, delivered 3 digits growth, and developped partnerships with major SIs or local customer experience / contact center specialists leveraging our global Alliance with Cisco.Main Verticals : Insurance, Financial Services, Retail, Travel & HospitalityPartners : Orange Business Services, Telindus, Comparex, Cisco, Indra, Telefonica, BTCompetitors : Salesforce, Servicenow, Moxie, Kana, Genesys, eptica, Oracle, Nice -
Regional Sales Manager - Southern EuropeBmc Software Feb 2012 - Jul 2013Houston, Texas, UsFollowing the acquisition of Numara Software by BMC.Managed the integration within BMC and re-structured the team to better cover mid-market by shifting to a 100% direct touch / indirect fulfillment strategy in less than 2 quarters. Gained overall responsibility in France for BMC’s fastest growing new SaaS product line, RemedyForce - in partnership with Salesforce. -
Gm / Regional Director Southern Europe, Middle East & AfricaNumara Software (Acquired By Bmc Software) Apr 2005 - Feb 2012Over 7 years, consistently met the targets, delivering double digit annual revenue growth YoY within a company delivering 40% EBITDA YoY - with an average of 40% new business revenue, 50% indirect - reaching 2000+ customers in the region prior the acquisition of the company by BMC Software in 2012.Numara Software was a global provider of IT management solutions for IT professionals who need to simplify and gain control over their increasingly complex environments. Numara Software's trusted solutions automate critical IT functions, such as help desk, Service Management and asset management, software patch and deployment, and network monitoring. The company served 50000 customers WW, supporting more than 20 millions of IT assets. Joined as the 1st French / Southern Europe hire, based in the UK during 5 years.Grown a sales & marketing team of more than 30 people focusing on mid market and Enterprise customers.Built an extensive network of partners across the region (50+) and 3 distributors. Interim management of Central Europe & Nordics during 3 quarters in 2010.Managed the integration of :- Unipress Software (ITSM) acquired in 2006- Criston Software (French based - device management) acquired in 2009- From Distance (Mobile Device Management) in 2011.Launched Numara Cloud in 2010 : https://lalettreducloud.com/2011/04/12/numara-software-mode-heberge-et-saas-pour-une-gestion-souple-des-services-informatiques/Main Partners : SCC, DCI (now APIXIT), IT-Tude (now Quadogis), T-Systems, Indra, Informatica el Corte Ingles, Dinsa, Smart Vision (part of Smart Group)...Competitors : Servicenow, BMC, CA, HP, Frontrange, Landesk now Ivanti, Easyvista, Matrix42, Microsoft
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Sales Director Southern EuropeAtempo Nov 2002 - Dec 2003Massy, France, Fr -
Channel Sales Manager - Emerging MarketsAtempo Oct 2001 - Oct 2002Massy, France, FrFollowing Management changes and integration of new Investors, Quadratec became Atempo.Developped and managed channel in Netherlands, Belgium, Luxembourg, Switzerland, Italy, Spain -
Channel Account Manager ApacAtempo Jun 2000 - Sep 2001Massy, France, FrManaged development in APAC with major sales focus in Korea.Train & support our VAD (Compaq APD & GCD, Global services) and its resellers.Develop marketing activities and lead generation programs.Sales follow-up and direct management of first or significant deals. -
Presales Area ManagerAtempo Jun 1999 - May 2000Massy, France, FrCoordination of the German technical teamSupport of the Business Development ManagersSupport of the existing EMEA ChannelSales & Presales support for 2 partners in Asia (Korea & Taiwan) -
Support EngineerAtempo Jun 1998 - May 1999Massy, France, FrIncident solving, follow-up, installation and training.Support Account Manager for the International Partners. -
ConsultantApplix Jan 1997 - Aug 1997Final training period part of the Polytech Paris Sud course
Eric Frances Skills
Eric Frances Education Details
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Polytech Paris-SaclayComputer Science
Frequently Asked Questions about Eric Frances
What company does Eric Frances work for?
Eric Frances works for Qarnot
What is Eric Frances's role at the current company?
Eric Frances's current role is CRO @ Qarnot - (Really) Low Carbon HPCaaS for CAE simulations, 3D rendering, financial risk analysis … and AI.
What is Eric Frances's email address?
Eric Frances's email address is er****@****are.com
What schools did Eric Frances attend?
Eric Frances attended Polytech Paris-Saclay.
What are some of Eric Frances's interests?
Eric Frances has interest in Politics, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Eric Frances known for?
Eric Frances has skills like Saas, Solution Selling, Enterprise Software, Cloud Computing, Channel Partners, Business Development, Sales Management, Business Alliances, Management, Strategy, Software Industry, Partner Management.
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